David Vitek
Forest Hill
Summary
Dynamic Training General Manager at Wawa Food Markets with expertise in curriculum design and staff development. Successfully enhanced employee engagement through personalized coaching. Proven ability to empower teams, resolve conflicts, and drive performance improvements, fostering a culture of continuous learning and operational excellence.
Overview
14
14
years of professional experience
Work History
Training General Manager
Wawa Food Markets
11.2019 - Current
- Designed competency-based curricula that focused on relevant skill sets for improved job performance.
- Developed customized e-learning modules to address specific knowledge gaps and improve employee performance.
- Promoted a culture of learning by regularly reviewing employee feedback and adapting instructional strategies accordingly.
- Collaborated with department heads to identify areas of improvement and develop targeted training solutions.
- Empowered employees with personalized coaching sessions, equipping them with tools for success in both their personal lives and professional careers.
Store Manager
Aldi Foods
05.2014 - 05.2019
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Manager
Bill Batemans Bistro
05.2011 - 05.2014
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
Education
Bachelor Of Business Administration And Management -
University of Arizona
Tucson, AZ07.2024
Skills
- Training delivery
- Staff development
- Curriculum design
- Employee engagement
- Resource management
Timeline
Training General Manager
Wawa Food Markets
11.2019 - Current
Store Manager
Aldi Foods
05.2014 - 05.2019
Manager
Bill Batemans Bistro
05.2011 - 05.2014
Bachelor Of Business Administration And Management -
University of Arizona
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