DaVonte' Allen
Glen Burnie
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
5
5
years of professional experience
Work History
Customer Attendant
Clauss Liquors and Bar
06.2024 - 09.2024
- Delivered exceptional support to customers during peak hours, ensuring smooth operations and minimal wait times.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
Key Holder/Sales Lead
Dollar General
03.2023 - 06.2024
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain store performance.
- Accomplished multiple tasks within established timeframes.
Residential Aide
Harbour House Crisis Beds
01.2023 - 10.2023
- Facilitated social engagement among residents through the coordination of group activities, outings, and events.
- Enhanced the residential environment by maintaining a clean, safe, and organized living space for all residents.
- Developed positive rapport with residents by demonstrating genuine empathy, respect, and understanding; created a welcoming atmosphere that encouraged open communication.
- Assisted with medication administration under the supervision of a licensed professional, ensuring proper dosage and adherence to schedules.
- Supported meal preparation efforts by assisting with menu planning, portioning food items appropriately for each resident''s dietary requirements or restrictions while adhering to sanitation guidelines diligently.
Warehouse Associate
Rhee Bros, Inc
10.2022 - 01.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Maintained clean, orderly work environment free of hazards.
Event Security
S.A.F.E. Management
04.2019 - 12.2022
- Ensured proper access control at events by verifying tickets upon entry, maintaining event security protocols.
- Supported special event security detail by implementing crowd control measures and assisting guests as needed during high-profile events.
Education
High School Diploma -
Meade High School
Fort George G Meade, MD06-2014
Skills
- Active listening
- Critical thinking/ Problem Solving
- Logistics management
- Cash handling accuracy
- Time Management
- Ethical Practices
- Client/ Customer Engagement
Timeline
Customer Attendant
Clauss Liquors and Bar
06.2024 - 09.2024
Key Holder/Sales Lead
Dollar General
03.2023 - 06.2024
Residential Aide
Harbour House Crisis Beds
01.2023 - 10.2023
Warehouse Associate
Rhee Bros, Inc
10.2022 - 01.2023
Event Security
S.A.F.E. Management
04.2019 - 12.2022
High School Diploma -
Meade High School
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