Dawasia Johnson
Cambridge
Summary
- I am a punctual and motivated individual who is able to work in a busy environment and produce high standards of work. I am an excellent team worker and am able to take instructions from all levels and build up good working relationships with all colleagues. I am flexible, reliable and possess excellent time keeping skills.
Overview
14
14
years of professional experience
Work History
Hairstylist
Self-employeed
11.2020 - Current
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Answered phone calls and emails to schedule client appointments.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Caretaker / Med Tech
Delmarva Community Services
10.2022 - 11.2023
- Remained alert to problems or health issues of clients and competently responded.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas..
Customer Service Manager
Wal-Mart Supercenter
03.2017 - 11.2020
- Established team priorities, maintained schedules and monitored performance.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty..
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
Cashier/Customer Service
Walmart
05.2012 - 01.2015
- Help Customers, maintain organzation, Counting Money
- Being able to mulit task and learn multiple departments
- Trusting, Helping, Dependable, Kind
Cashier / front line
Golden Corral
02.2011 - 04.2012
- Pre front line , clean , Handle cash , seating , cleaning tables
- Fast working pace
- Speed and keeping happy customers
Phone Operator
papa johns
02.2011 - 11.2011
- Answer calls , take orders , clean and prep
Education
Cosmetologists - Cosmetology
Delmarva Beauty Academy
Salisbury, MD06.2016
Accounting -
Cheaspeake College
Cambridge, MD01.2012
General Studys -
Cambridge-South Dorchester High School
Cambridge, MD01.2011
Skills
- Quick learner
- Relationship building and management
- Hair extensions
- Strong leader
- Team leadership
- Safety compliance
Timeline
Caretaker / Med Tech
Delmarva Community Services
10.2022 - 11.2023
Hairstylist
Self-employeed
11.2020 - Current
Customer Service Manager
Wal-Mart Supercenter
03.2017 - 11.2020
Cashier/Customer Service
Walmart
05.2012 - 01.2015
Cashier / front line
Golden Corral
02.2011 - 04.2012
Phone Operator
papa johns
02.2011 - 11.2011
Accounting -
Cheaspeake College
Cosmetologists - Cosmetology
Delmarva Beauty Academy
General Studys -
Cambridge-South Dorchester High School
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