Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Dawit Teshome

Columbia

Summary

Dynamic Office Coordinator at Dallas Theological Seminary with proven expertise in technology setup and exceptional customer service. Adept at managing logistics for weekend classes and enhancing student experiences through effective problem-solving and attention to detail. Recognized for fostering team collaboration and ensuring operational excellence in fast-paced environments.

Overview

15
15
years of professional experience

Work History

Office Coordinator

Dallas Theological Seminary
Burke
12.2023 - Current

Be present during weekend (Fri-Sat) classes, missing no more than three weekends per semester.

Arranging classrooms one hour before for weekend classes. This will require lifting 10 lb. Tables, setting up chairs, laying down power cords, and opening up wall dividers when necessary.

Set up technology as required for classroom needs. Hooking up the Lifesize cart and confirming its operational display on the classroom monitors.

Stock hospitality snacks and fill up the coffee/tea bar before class starts, and refill it throughout the course of class time.

Ensure that students have ID badges, and issue/retrieve visitor badges for students, staff, and guests.

Manage phone calls for the library.

Greet students and guests who enter the library, and direct them to the requested resources.

Assist the Operations Manager in picking up meals for events or purchasing supplies for campus as needed.

Front Desk Agent

Henley Park Hotel
Washington
04.2019 - 07.2021
  • Checked guests in and out of their rooms
  • Answered quest questions and resolved concerns
  • Made recommendations for activities and restaurants
  • Stored guest luggage
  • Answered the phone and direct the call
  • Took reservations on the phone
  • Arranged transportation for guests
  • Maintained the record of guests that have checked in and out

Catering Assistant

Corner Bakery Café
Washington
03.2018 - 02.2019
  • Transported all materials to and from the event area, following all health and safety qualifications for food and serving ware
  • Received & Processed Transactions for Catering orders
  • Assisted in Catering Productions

Companion/Caregiver

Private Care/Live in
Washington
12.2010 - 02.2018
  • Assisted client with activities of daily living including eating, dressing, personal hygiene, and mobility
  • Performed light housekeeping including changing linens
  • Transported clients on daily errands and to medical appointments
  • Prepared nutritious meals in accordance with specific dietary requirements

Cashier/Clerk/Customer Service

Rite Aid
Silver Spring
06.2014 - 03.2016
  • Finalized transactions on the cash register and provided customer service
  • Scanned items, processed payments, applied coupons, provided change, and issued receipts
  • Provided product knowledge, answering customer inquiries, and handling customer complaints
  • Stocked shelves, answered phones, monitored inventory, and maintained a clean and organized store environment

Pharmacy Technician

Rite Aid Pharmacy
Silver Spring
01.2014 - 06.2014
  • Processed written prescriptions and refill requests and verified that the information was complete and accurate
  • Answered telephones, responded to questions or requests
  • Filled bottles with prescribed medications and typed and affixed labels
  • Assisted customers by answering simple questions, locating items or referring them to the pharmacist for medication information

Library Assistant

Dallas Christian College
Dallas
08.2010 - 05.2013
  • Checked out books to the library patrons
  • Performed periodical inventory of books using Koha system
  • Shelved books

Education

CCNA Routing and Switching -

Iptecture
01.2019

Bachelor of Science - Psychology

Dallas Christian College
Farmers Branch, TX
01.2013

High School Diploma -

Montgomery Blair High School
Silver Spring, MD
01.2005

Master of Arts - Christian Leadership

Dallas Theological Seminary
Dallas, TX

Skills

  • Technology setup
  • Customer service
  • Problem solving
  • Team collaboration
  • Vendor coordination
  • Supply replenishment
  • Multitasking capacity
  • Microsoft Office
  • Guest Service
  • Customer service
  • Office administration
  • Teaching
  • Leadership
  • Interpersonal skills
  • Attention to detail

References

References available upon request.

Timeline

Office Coordinator

Dallas Theological Seminary
12.2023 - Current

Front Desk Agent

Henley Park Hotel
04.2019 - 07.2021

Catering Assistant

Corner Bakery Café
03.2018 - 02.2019

Cashier/Clerk/Customer Service

Rite Aid
06.2014 - 03.2016

Pharmacy Technician

Rite Aid Pharmacy
01.2014 - 06.2014

Companion/Caregiver

Private Care/Live in
12.2010 - 02.2018

Library Assistant

Dallas Christian College
08.2010 - 05.2013

CCNA Routing and Switching -

Iptecture

Bachelor of Science - Psychology

Dallas Christian College

High School Diploma -

Montgomery Blair High School

Master of Arts - Christian Leadership

Dallas Theological Seminary
Dawit Teshome