Summary
Overview
Work History
Education
Skills
Timeline
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Dawn Wallace

Salisbury

Summary

Dynamic Administration Assistant with a proven track record at Salisbury University, excelling in administrative support and critical thinking. Demonstrated meticulous attention to detail and a positive presence, promoting office efficiency and confidentiality practices. Expert in Microsoft Office Suite and adept at prioritizing tasks for optimal productivity.

Overview

20
20
years of professional experience

Work History

Administration Assistant

Salisbury University
05.2024 - 11.2024
  • Answered multi-line phone system, routing calls, delivering messages to staff
  • Reduced administrative workload for supervisors, managing calendar appointments and coordinating meeting logistics.
  • Safeguarded private information through meticulous record-keeping practices, adhering to company confidentiality policies at all times.
  • Demonstrated exceptional adaptability when faced with shifting priorities or new assignments from management figures in real-time situations.
  • Developed and updated spreadsheets and databases to track, analyze, and report on university expenses.
  • Created contracts and worked with procurement on small and large scale expenditures.
  • Assisted human resources department in maintaining up-to-date personnel records by collecting relevant documentation from employees periodically.
  • Maintained inventory of office supplies and placed orders.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Recorded new hires, transfers, changes in job classifications and merit increases to main human resources files.

Office Associate II

Wicomico County Board Of Education
08.2004 - 05.2024
  • Provided clerical support to school employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and families professionally and provided friendly, knowledgeable assistance.
  • Organized office events to boost morale and foster positive working relationships among colleagues.
  • Developed and maintained spreadsheets in various documents to track and chart information such as enrollments and grades.
  • Maintained accurate filing systems of student records reducing document retrieval times and enhancing overall organization.
  • Handled sensitive information with discretion, ensuring confidentiality and maintaining trust within the office.
  • Ensured timely completion of projects by effectively prioritizing tasks and delegating responsibilities when necessary.
  • Created schedules for staff, teachers and students. Processed reports for students including report cards, EL, SPED, and testing results.
  • Communicated with emergency services for live occurrences and drills.
  • Created and sent communications to parents and families, and state and private agencies via electronic or paper correspondence.
  • Volunteered to help with special projects of varying degrees of complexity.

Education

Merchandising

Bauder College
Fort Lauderdale, FL

Skills

  • Administrative support
  • Data entry
  • Scheduling
  • Confidential document control
  • Customer relations
  • Office management
  • Account reconciliation
  • Spreadsheet management
  • Document management
  • Computer skills
  • Microsoft Excel
  • Microsoft Office Suite
  • Adobe
  • X2
  • Work Day
  • Meticulous attention to detail
  • Critical thinking
  • Prioritization
  • Positive presence
  • Strong problem solver

Timeline

Administration Assistant

Salisbury University
05.2024 - 11.2024

Office Associate II

Wicomico County Board Of Education
08.2004 - 05.2024

Merchandising

Bauder College

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Dawn Wallace