Dayanara Beltran
Silver Spring
Summary
Developed exceptional customer service and multitasking abilities in high-energy hospitality environment. Thrives in fast-paced settings, excelling in managing guest interactions and coordinating logistics. Seeking to transition into new field, leveraging these skills to contribute to dynamic team.
Overview
3
3
years of professional experience
Work History
Hostess
Pinstripes
04.2023 - Current
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, gave detailed tours about the venue, and informed of accurate wait times.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Crew Member
Tropical Smoothie Cafe
02.2022 - 12.2022
- Worked front counter, smoothie line and food line.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
Associate of Arts - Behavioral Health
Montgomery College
Rockville, MD12-2025
High School Diploma -
Wheaton High School
Silver Spring, MD06-2023
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Collaborative
- Reliable
- Positive Attitude
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Hostess
Pinstripes
04.2023 - Current
Crew Member
Tropical Smoothie Cafe
02.2022 - 12.2022
Associate of Arts - Behavioral Health
Montgomery College
High School Diploma -
Wheaton High School
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