Dayanna Jamison
Lanham
Summary
Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.
Overview
5
5
years of professional experience
Work History
Server/Shift Supervisor
Milk and Honey Cafe
Bowie
03.2023 - Current
- Provided excellent customer service to ensure satisfaction.
- Monitored dining room for cleanliness and proper set-up at all times.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Trained new employees on company policies and procedures.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
Cashier/Restaurant Hostess
Nandos Peri Peri
College Park
08.2020 - 12.2022
- Answered phone calls to assist customers with questions and orders.
- Discounted purchases by scanning and redeeming coupons.
- Stocked shelves with merchandise when needed.
- Worked closely with front-end staff to assist customers.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Education
Some College (No Degree) -
Bowie State University
Bowie, MDSkills
- Customer service
- Employee training
- Point of sale operation
- Financial transactions
- Inventory management
- Conflict resolution
- Memory retention
- Positive guest interactions
- Effective communication
- Team collaboration
Timeline
Server/Shift Supervisor
Milk and Honey Cafe
03.2023 - Current
Cashier/Restaurant Hostess
Nandos Peri Peri
08.2020 - 12.2022
Some College (No Degree) -
Bowie State University
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