Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dayanna Jamison

Lanham

Summary

Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.

Overview

5
5
years of professional experience

Work History

Server/Shift Supervisor

Milk and Honey Cafe
Bowie
03.2023 - Current
  • Provided excellent customer service to ensure satisfaction.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Trained new employees on company policies and procedures.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.

Cashier/Restaurant Hostess

Nandos Peri Peri
College Park
08.2020 - 12.2022
  • Answered phone calls to assist customers with questions and orders.
  • Discounted purchases by scanning and redeeming coupons.
  • Stocked shelves with merchandise when needed.
  • Worked closely with front-end staff to assist customers.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Education

Some College (No Degree) -

Bowie State University
Bowie, MD

Skills

  • Customer service
  • Employee training
  • Point of sale operation
  • Financial transactions
  • Inventory management
  • Conflict resolution
  • Memory retention
  • Positive guest interactions
  • Effective communication
  • Team collaboration

Timeline

Server/Shift Supervisor

Milk and Honey Cafe
03.2023 - Current

Cashier/Restaurant Hostess

Nandos Peri Peri
08.2020 - 12.2022

Some College (No Degree) -

Bowie State University
Dayanna Jamison