Summary
Overview
Work History
Education
Skills
Timeline
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Deandra Lewen

frederick

Summary

Experienced in customer service and conflict resolution, with a track record of improving team performance through targeted training and constructive feedback. Skilled in overseeing food handling and staff development, ensuring compliance with industry standards.

Overview

4
4
years of professional experience

Work History

Team Trainer

Roy Rogers
Frederick
09.2024 - Current
  • Monitored team performance and delivered constructive feedback to enhance skills.
  • Trained new employees.
  • Processed customer orders and provided exceptional service to clients.

Team Member

Jersey Mike's Subs
Frederick
04.2024 - 09.2024
  • provided customer service in a friendly and professional manner
  • operated the cash register accurately handling transactions
  • Maintained a clean and organized work area throughout shift.
  • Trained new staff on sandwich preparation and customer service protocols.
  • Prepared sandwiches and subs following standardized recipes and procedures.

Team Manager

Burger King
Frederick
05.2021 - 04.2024
  • Completed day-to-day duties efficiently.
  • Worked successfully with a diverse group of coworkers to accomplish goals.
  • Promoted high customer satisfaction by resolving problems and providing friendly service.
  • Clean and sanitize equipment and work areas daily.
  • Managed the cash drawer at all times.

Education

High School Diploma -

Governor Thomas Johnson High School
Frederick, MD
05-2025

Skills

  • Customer service
  • Team training
  • Conflict resolution
  • Cash handling
  • Communication skills
  • Performance monitoring
  • Task delegation

Timeline

Team Trainer

Roy Rogers
09.2024 - Current

Team Member

Jersey Mike's Subs
04.2024 - 09.2024

Team Manager

Burger King
05.2021 - 04.2024

High School Diploma -

Governor Thomas Johnson High School

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Deandra Lewen