Delainey Daneker
Manchester
Summary
Detail-oriented Healthcare Administrator with experience in patient coordination, clinic scheduling, and insurance verification. Proven ability to enhance healthcare operations through effective policy implementation and team management. Recognized for streamlining organizational systems and maintaining efficiency under pressure.
Overview
7
7
years of professional experience
Work History
Office Manager
Therafit Rehab
Westminster
05.2024 - Current
- Oversaw daily clinic administrative operations, enhancing workflow efficiency.
- Coordinated appointments and facilitated communication among PT, OT, and SLP departments.
- Verify insurance coverage and obtain authorizations for patient services.
- Explained insurance benefits and service coverage, ensuring patient understanding.
- Process patient payments and maintain financial documentation.
Patient Care Coordinator
Therafit Rehab
Westminster
05.2023 - 05.2024
- Coordinated scheduling for 400+ patients weekly, optimizing clinic workflow.
- Processed patient intake documentation and ensured accuracy of medical records.
- Monitored clinic performance and patient flow, providing insights for improvement.
- Assisted patients with scheduling, service questions, and general support.
Team Leader
Genova's To Go
Manchester
08.2019 - 05.2023
- Supervised team members and coordinated daily operations to ensure smooth workflow.
- Addressed customer concerns to enhance service experience and foster customer loyalty.
- Managed cash transactions and streamlined order processing.
Education
Bachelor’s Degree - Healthcare Administration
York College of Pennsylvania
York, PA05-2024
Skills
- Patient Care Coordination
- Patient Scheduling
- Insurance verification
- Medical Documentation
- Administrative Operations
- Data entry
- data tracking and analysis
- Excel proficiency
- Customer relationship management
- Team Communication
Leadership And Volunteer Experience
Public Relations Chair, Phi Sigma Sigma, 01/22, 01/23, Represented chapter in community outreach and events., Coordinated fundraising initiatives with alumni and members.
Timeline
Office Manager
Therafit Rehab
05.2024 - Current
Patient Care Coordinator
Therafit Rehab
05.2023 - 05.2024
Team Leader
Genova's To Go
08.2019 - 05.2023
Bachelor’s Degree - Healthcare Administration
York College of Pennsylvania