Delast Loney
Catonsville
Summary
Developed strong customer service and multitasking skills in high-paced dining environment, seeking to transition into new field. Skilled in maintaining clean and organized workspace while managing multiple tasks efficiently. Looking to apply these transferable skills to new, challenging role.
Offering strong interpersonal skills and customer-focused approach, ready to thrive in dynamic dining environment. Brings ability to quickly learn and adapt to new procedures and commitment to delivering high-quality service.
Overview
5
5
years of professional experience
Work History
Dining Server
Brightview Senior Living
08.2022 - 02.2023
- Contributed to friendly and professional dining environment by communicating politely and effectively with guests to assess and meet needs.
- Took customer orders and relayed to kitchen staff with accuracy, circulating dining room to identify service opportunities.
- Assessed plated meals for adherence to presentation standards and verified food items against guests' orders prior to delivery.
- Set up and broke down buffet and other self-service areas, organizing components logically.
- Educated customers on menu items by thoroughly understanding ingredients, preparation methods, and dish compositions.
- Coordinated with food preparation staff for time plating and delivery of meals to dining room guests to guarantee freshness and acceptable temperature.
Sales Associate
Kohl's
09.2021 - 01.2022
- Helped customers locate products and checked store system for merchandise at other sites.
- Built relationships with customers to encourage repeat business.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Managed returns, exchanges and refunds in accordance with store policy.
Car Detailer
Best Car Wash
05.2018 - 08.2019
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
Education
High School Diploma -
Catonsville Highschool
Catonsville, MD05-2022
Skills
- Order preparation
- Food safety practices
- Salesmanship
- Guest service
- Food safety
- Interactive communication skills
- Table bussing
- Table setting
- Customer service
- Customer relations
Timeline
Dining Server
Brightview Senior Living
08.2022 - 02.2023
Sales Associate
Kohl's
09.2021 - 01.2022
Car Detailer
Best Car Wash
05.2018 - 08.2019
High School Diploma -
Catonsville Highschool
Similar Profiles
Na’Keara BryantNa’Keara Bryant
Resident Assistant at Brightview Senior LivingResident Assistant at Brightview Senior Living
Florence (Cookie) BurnessFlorence (Cookie) Burness
Regional Director of Health and Wellness at Brightview Senior LivingRegional Director of Health and Wellness at Brightview Senior Living
Kaitlyn TenHoeveKaitlyn TenHoeve
Business Office Director at Brightview Senior LivingBusiness Office Director at Brightview Senior Living