Delia Ramirez
Rockville
Summary
Detail-oriented Office Manager with proven skills in project coordination, budget management, and customer relationship management. Committed to enhancing productivity and streamlining operations.
Results-driven Office Manager with extensive experience in financial reporting and staff supervision. Known for developing efficient office procedures that improve workflow and ensure compliance, contributing to overall organizational success. Results-driven Office Manager with expertise in project coordination and budget management. Proven ability to streamline office procedures and enhance productivity, leading to improved workflow and effective team collaboration.
Overview
12
12
years of professional experience
Work History
Office Manager
Cadel Construction LLC
Rockville
11.2022 - Current
- Coordinated daily office operations and maintained efficient workflow.
- Managed scheduling for project meetings and team collaborations.
- Developed and implemented office procedures to enhance productivity.
- Streamlined communication between departments to improve project coordination.
- Assisted in preparing project documentation and reports for management review.
- Trained new staff on office protocols and software tools.
- Maintained accurate records of contracts and vendor agreements for compliance.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed office inventory and placed new supply orders.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Supervised staff members, organized schedules and delegated tasks.
- Reviewed files and records to obtain information and respond to requests.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Managed office budget to handle inventory, postage and vendor services.
- Provided training to new hires on office policies and procedures.
- Managed, scheduled and coordinated office functions and activities for employees.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Organized company events including holiday parties, team building activities .
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Automated office operations for managing client correspondence, payment schedules and data communications.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Maintained confidential records relating to personnel matters.
- Negotiated contracts with vendors, securing favorable terms and cost savings.
- Resolved customer complaints or answered customers' questions.
- Guided employees in handling difficult or complex problems.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
Office Manager
WWK Construction Inc
Bethesda
08.2018 - 04.2020
- Directed office budget management and streamlined onboarding procedures for new hires.
- Streamlined communication between departments to improve project coordination.
- Assisted in preparing project documentation and reports for management review.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Office Manager
Outdoor Illumination, Inc. Architectural And Landscape Lighting
Bethesda
09.2013 - 05.2017
- Coordinated daily office operations and maintained efficient workflow.
- Managed scheduling for project meetings and team collaborations.
- Developed and implemented office procedures to enhance productivity.
- Streamlined communication between departments to improve project coordination.
- Trained new staff on office protocols and software tools.
- Maintained accurate records of contracts and vendor agreements for compliance.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Supervised staff members, organized schedules and delegated tasks.
- Reviewed files and records to obtain information and respond to requests.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Managed office budget to handle inventory, postage and vendor services.
- Coded and entered daily invoices with in-house accounting software.
- Provided training to new hires on office policies and procedures.
- Developed and implemented office policies and procedures.
- Managed, scheduled and coordinated office functions and activities for employees.
Education
Cosmetology - Beauty
Southern Texas Careers Institute
McAllen, TX04-2022
High School Diploma -
Albert Einstein High School
Kensington, MD05-2006
Skills
- Office procedures
- Project coordination
- Budget management
- Inventory management
- Contract negotiation
- Customer relationship management
- Financial reporting
- Data organization
- Staff supervision
- Event planning
- Problem solving
- Time management
- Employee training
- Project management
- Administrative support
- Clerical support
- Credit and collections
- Banking operations
- Financial accounting
- Supply management
- Business administration
- Data entry
- Staff training
- Clear oral/written communication
- Office administration
- Scheduling and calendar management
- Customer service
- Human resources
- Payroll processing
Languages
English
Full Professional
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Office Manager
Cadel Construction LLC
11.2022 - Current
Office Manager
WWK Construction Inc
08.2018 - 04.2020
Office Manager
Outdoor Illumination, Inc. Architectural And Landscape Lighting
09.2013 - 05.2017
Cosmetology - Beauty
Southern Texas Careers Institute
High School Diploma -
Albert Einstein High School
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