Summary
Overview
Work History
Education
Skills
Timeline
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Demario Gray

Annapolis

Summary

Dynamic Assistant Manager at Dominos Pizza Inc. with a proven track record in enhancing customer satisfaction and optimizing operations. Skilled in money handling and team leadership, I effectively mentored staff and improved service quality, fostering a collaborative environment. Recognized for resolving customer complaints swiftly, resulting in increased loyalty and repeat business.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Dominos Pizza Inc.
12.2019 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.

Education

Annapolis Senior Highschool

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Time management
  • Customer relations
  • Problem-solving
  • Task delegation

Timeline

Assistant Manager

Dominos Pizza Inc.
12.2019 - Current

Annapolis Senior Highschool

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Demario Gray