Demas Bryant
Westminster,MD
Summary
Enthusiastic Restaurant Manager with over 7 years of experience who is a driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
11
11
years of professional experience
Work History
Restaurant Manager
Rocco's Italian Market And Deli
09.2023 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
Assistant Restaurant Manager
Outlaw Barbecue
07.2020 - 09.2023
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
- Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Coordinated with kitchen staff to ensure timely preparation and delivery of meals, maintaining high customer satisfaction.
Sous Chef
Blue Bistro
08.2013 - 07.2020
- Planned and directed high-volume food preparation in fast-paced environment.
- Played a key role in achieving positive health inspection results by maintaining strict compliance with all relevant guidelines and regulations throughout daily operations.
- Mentored junior kitchen staff, fostering a collaborative work environment that improved overall team performance.
- Developed detailed menus for special events and daily specials to ensure customer satisfaction.
Kitchen Manager
Top Nosh LLC
04.2017 - 05.2018
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Lead Cook
Brookdale Senior Living
05.2016 - 04.2017
- Efficiently handled high-volume orders while maintaining superior food quality through precise execution of cooking methods.
- Maintained high standard of food quality by consistently reviewing dishes for taste, presentation, and adherence to established guidelines.
- Enhanced kitchen efficiency by streamlining cooking processes and implementing time-saving techniques.
- Supervised line cooks to monitor food safety and order accuracy.
Education
High School Diploma -
Winters Mill High School
Westminster05.2014
Skills
- Team Management
- Inventory control and record keeping
- Customer Engagement
- Organization and prioritization
- Menu development
- Conflict resolution techniques
- Kitchen equipment operation and maintenance
- Catering Coordination
- Recipes and menu planning
- Food plating and presentation
- Point of Sale (POS) system operation
- Passion for customer satisfaction
Timeline
Restaurant Manager
Rocco's Italian Market And Deli
09.2023 - Current
Assistant Restaurant Manager
Outlaw Barbecue
07.2020 - 09.2023
Kitchen Manager
Top Nosh LLC
04.2017 - 05.2018
Lead Cook
Brookdale Senior Living
05.2016 - 04.2017
Sous Chef
Blue Bistro
08.2013 - 07.2020
High School Diploma -
Winters Mill High School
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