Denilson Ramirez-Velasquez
Laurel
Summary
Highly skilled and FCA-certified Automotive Technician with a proven track record as a top performer at Chrysler Dodge Ram Jeep. Known for consistently exceeding productivity, quality, and customer satisfaction benchmarks in a high-volume dealership environment. Expert in diagnosing and repairing complex issues across powertrain, electrical, HVAC, suspension, and advanced vehicle systems. Proficient with OEM tools such as wiTECH 2.0 and committed to ongoing manufacturer training. A dependable, results-driven professional who takes pride in precision work and contributing to team success.
Overview
8
8
years of professional experience
Work History
Automotive Technician
Chrysler Dodge Ram Jeep of Marlow Heights
10.2022 - Current
- Maintained a high CSI (Customer Satisfaction Index) through quality workmanship and professional service.
- Specialized in troubleshooting and repairing powertrain, electrical, HVAC, suspension, and brake systems.
- Performed diagnostics, maintenance, and repairs on Chrysler, Dodge, Jeep, and Ram vehicles in accordance with manufacturer standards.
- Utilized FCA-certified diagnostic tools such as wiTECH 2.0 and dealership software to identify and resolve vehicle issues.
Order Selector
SYSCO Food Services
06.2021 - 08.2022
-Operated electric pallet jacks and forklifts to transport products throughout the warehouse.
-Verified product codes, quantities, and quality to ensure correct order fulfillment and minimize customer returns.
-Accurately selected and packed food service orders using voice-pick systems and handheld scanners in a fast-paced warehouse environment.
-Worked collaboratively with team members and supervisors to meet tight delivery schedules.
Package Handler
United Parcel Service, UPS
02.2018 - 04.2019
-Maintained high accuracy and speed while meeting strict daily quotas and time-sensitive deadlines.
-Operated conveyor belts and scanning equipment to ensure proper package routing and tracking.
-Lifted and moved packages up to 70 lbs using proper ergonomic techniques and safety protocols.
-Inspected packages for damage and reported discrepancies to supervisors to maintain quality standards.
Education
Automotive Technology Certification - Automotive Engineering
Lincoln College of Technology
Columbia, MD09-2025
Skills
- Consistent work performance
- Changing tires
- Attention to detail
- Engine repair
- Problem-solving
- Safety awareness
- Changing oil
- Hand and power tools
- Time management
- Brake systems understanding
- Preventive Maintenance
- Replacing parts
- Troubleshooting skills
- Customer service
Languages
Spanish
Timeline
Automotive Technician
Chrysler Dodge Ram Jeep of Marlow Heights
10.2022 - Current
Order Selector
SYSCO Food Services
06.2021 - 08.2022
Package Handler
United Parcel Service, UPS
02.2018 - 04.2019
Automotive Technology Certification - Automotive Engineering
Lincoln College of Technology