DENISE MACK
Baltimore
Summary
Dependable Ramp Agent with strong focus on safety compliance, team collaboration, and operational efficiency. Proven track record in coordinating safe aircraft movements and conducting pre-flight checks.
Overview
39
39
years of professional experience
Work History
Ramp Agent
Southwest Airlines, SWA
Baltimore
10.2022 - Current
- Coordinated safe aircraft movements on ramp to maintain operational flow.
- Loaded and unloaded baggage from aircraft to support timely departures.
- Operated conveyor belts, push-back tractors and aircraft tugs daily.
- Conducted pre-flight checks for equipment and safety compliance.
- Maintained clean ramp area to promote safety and operational efficiency.
Ramp Agent
DELTA AIR LINES INC.
Atlanta
10.1990 - 06.2000
- Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
- Loaded and unloaded baggage from aircraft, ensuring timely departures and arrivals.
- Conducted pre-flight checks for equipment and safety compliance to uphold flight safety standards.
- Followed safety procedures such as using reflective gear while working on the ramp.
- Maintained cleanliness of ramp area, supporting operational efficiency and safety.
Aircraft Cabin Cleaner
Delta Air Lines, Inc
Atlanta
10.1987 - 06.1990
- Inspected cabin areas for cleanliness and compliance with safety regulations.
- Maintained Delta Air Lines' high cleanliness standards by thoroughly cleaning aircraft interiors.
- Enhanced passenger comfort by removing trash and restocking supplies before each flight.
- Ensured timely turnaround of aircraft services through effective collaboration with crew members.
- Reported maintenance issues promptly to ensure operational efficiency of aircraft cabins.
Education
GED -
RI EDUCATIONAL OPPORTUNITY CENTER
400 EAST AVE06-1983
Skills
- Team collaboration
- Problem solving
- Attention to detail
- Dependable and responsible
- Flexible schedule
- Safety procedures compliance
- Aircraft safety checks
Timeline
Ramp Agent
Southwest Airlines, SWA
10.2022 - Current
Ramp Agent
DELTA AIR LINES INC.
10.1990 - 06.2000
Aircraft Cabin Cleaner
Delta Air Lines, Inc
10.1987 - 06.1990
GED -
RI EDUCATIONAL OPPORTUNITY CENTER