Denisha Alexander
Baltimore,MD
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Medical Assistant
The Centers for Advanced Orthopaedics
Catonsville, MD
04.2024 - 03.2025
- Assisted 3 different physicians with over 20 patient examinations and procedures, ensuring a smooth workflow.
- Assisted in patient intake procedures, ensuring accurate data collection and efficient workflow.
- Supported the preparation of examination rooms, maintaining cleanliness and compliance with safety protocols.
- Educated patients on post-operative care instructions, promoting adherence and improving recovery outcomes.
- Trained new staff on office procedures and best practices, fostering a collaborative work environment.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
Medical Assistant
Kindred Hair & Skin Center
Ellicott City, MD
04.2022 - 12.2023
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Administered injections and performed basic lab tests, adhering to clinical guidelines for patient care.
- Assists 2 physicians with biopsies, laser hair removal, facials, chemical peels and hair loss consultations
- Supported the preparation of 4 examination rooms, maintaining cleanliness and compliance with safety protocols.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Certified Medical Assistant
First Call Medical Center
Gambrills, MD
11.2021 - 02.2022
- Explained procedures to more than 50 patients daily to reduce anxieties and increase patient cooperation.
- Prepared lab specimens for diagnostic evaluation.
- Performed medical records management, including filing, organizing and scanning documents.
- Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Front Desk Receptionist
Dermatology and Advanced Skin Care
Ellicott City, MD
11.2019 - 03.2020
- Verified around 10 different health Insurance policies.
- Scan papers into the EMR
- Collect co-pays from patients
- Scheduled appointments
- Checking patients in for their appointments
Certified Medical Assistant (CMA)
Johns Hopkins dermatology
Timonium, MD
11.2018 - 05.2019
- Rooming 20-30 patients
- Stocking rooms with proper supplies
- Removing sutures
- Putting instruments in the autoclave machine
- Setting up for patient biopsies
- Drawing up injections for certain patients
- Wrapping wounds
Certified Medical Assistant
Mercy Medical Center
Baltimore.MD
05.2017 - 05.2018
- Performed 50-60 Drug Screens daily.
- Assisted in electronic health record management, maintaining accurate patient information.
- Administered patient care, including vital sign assessments and medication administration.
- Managed inventory of medical supplies, ensuring availability for daily operations and reducing waste.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Completed EKGs and other tests based on patient presentation in office.
Medical Assistant/Receptionist
Baltimore Washington Medical Center
Glen Burnie,MD
04.2012 - 09.2014
- Handled front and back office (e.g., answering phones, checking patients in and out, maintain patient records.
- Provided 30-35 patients with excellent patient care (i.e. taking vitals, performing EKGs, giving different immunizations.
- Ensured compliance with HIPAA
Medical Assistant/Receptionist
Mardiney Asthma, Allergy and Immunology Centers
Ellicott City,MD
08.2010 - 04.2012
- Maintained effective handling of administrative duties (e.g., answering phones, scheduling appointments, maintaining medical records, patient processing, billing and bookkeeping)
- Demonstrated proficiency in taking patient medical histories and vital signs, as well as in performed injections and various diagnostic procedures and ancillary tests (i.e. allergen testing, immunotherapy and other injections.
- Ensured compliance with HIPAA
- Assisted 3 different physicians with heavy patient load.
Education
Certified Nursing Assistant -
Stein Academy
Baltimore, MD01-2013
Medical Assistant (MA) - undefined
TESST College of Technology
Baltimore, MD01-2010
Skills
- Venipuncture
- Phlebotomy
- Vital Signs
- Medical Office Experience
- EMR
- Injections
- Direct Patient Care
- Medical Scheduling
- Record keeping
- Epic Knowledge
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
Certification
- Certified Medical Assistant (CMA)
Timeline
Medical Assistant
The Centers for Advanced Orthopaedics
04.2024 - 03.2025
Medical Assistant
Kindred Hair & Skin Center
04.2022 - 12.2023
Certified Medical Assistant
First Call Medical Center
11.2021 - 02.2022
Front Desk Receptionist
Dermatology and Advanced Skin Care
11.2019 - 03.2020
Certified Medical Assistant (CMA)
Johns Hopkins dermatology
11.2018 - 05.2019
Certified Medical Assistant
Mercy Medical Center
05.2017 - 05.2018
Medical Assistant/Receptionist
Baltimore Washington Medical Center
04.2012 - 09.2014
Medical Assistant/Receptionist
Mardiney Asthma, Allergy and Immunology Centers
08.2010 - 04.2012
Medical Assistant (MA) - undefined
TESST College of Technology
Certified Nursing Assistant -
Stein Academy