Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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Denisse Velásquez Del Pozo

Capitol Heights

Summary

Bilingual Admissions and Education Management professional with expertise in enrollment, compliance, and community engagement. Known for building strong relationships with families, streamlining processes, and driving successful admissions cycles. Detail-oriented leader with experience across K–12 and early childhood programs, skilled in managing deadlines, documentation, and communications in English and Spanish.

Overview

7
7
years of professional experience

Work History

Admissions Manager

Estrellitas Montessori School
01.2025 - Current
  • Lead the admissions process for 100+ families annually, managing inquiries, tours, applications, and enrollment with professionalism and care.
  • Streamlined compliance documentation (OSSE, PKEEP, DCRV, health/dental forms), reducing delays by 40%.
  • Built strong bilingual relationships with families, ensuring clear communication and a welcoming experience from inquiry through graduation.
  • Coordinated rosters, waitlists, funding allocations, and orientation events, ensuring smooth transitions for all students.
  • Implemented 1Core and Transparent Classroom to track payments, attendance, and communications, improving efficiency and satisfaction.
  • Planned and facilitated community events (Meet & Greets, graduations, orientations), increasing family engagement and retention.

Parent Coordinator

New York City Department of Education
09.2019 - 12.2024
  • Guided families through enrollment, resources, and benefits, strengthening school–home partnerships.
  • Organized 15+ annual parent engagement events and weekly workshops, boosting family involvement.
  • Supported testing coordination (Regents, NYSESLAT, SAT) and facilitated legal clinics for families.
  • Increased efficiency by implementing new organizational systems for registration and communication.
  • Maintained discretion with confidential information while addressing sensitive parent concerns.

Paraprofessional

New York City Department of Education
05.2019 - 09.2019
  • Assisted teachers with lessons, classroom management, and instructional strategies for ENL scholars.
  • Monitored student behavior and maintained communication with parents on academic progress.
  • Graded assignments and helped adapt lesson plans based on evaluations and student performance.

Teacher Assistant

Southern Queens Parks Association
08.2018 - 04.2019
  • Supported classroom learning and collaborated with teachers to ensure academic success.
  • Delivered mental health curriculum during Extended Learning Time, fostering student well-being.
  • Mentored ENL and SIFE students, providing academic and emotional support.

Education

B.A. - Law

Universidad UTESA

Associate of Science - Criminal Justice

Borough of Manhattan Community College
12-2025

Skills

  • Admissions & Enrollment Management
  • Bilingual Communication (English & Spanish)
  • OSSE & Compliance Expertise
  • Parent & Community Engagement
  • Event Planning & Workshop Facilitation
  • File & Database Management
  • Microsoft Office & Google Suite
  • Calendar & Project Management
  • Interviewing techniques
  • Customer service
  • Relationship building
  • Clear oral/written communication

LANGUAGES

Spanish: Native/Bilingual
English: Fluent

Timeline

Admissions Manager

Estrellitas Montessori School
01.2025 - Current

Parent Coordinator

New York City Department of Education
09.2019 - 12.2024

Paraprofessional

New York City Department of Education
05.2019 - 09.2019

Teacher Assistant

Southern Queens Parks Association
08.2018 - 04.2019

B.A. - Law

Universidad UTESA

Associate of Science - Criminal Justice

Borough of Manhattan Community College

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Denisse Velásquez Del Pozo