Denita M. Neblett
Pikesville
Summary
Experienced with patient care and clinical procedures in fast-paced healthcare setting. Utilizes clinical and administrative skills to enhance efficiency and patient satisfaction. Knowledge of effective patient communication and meticulous record-keeping.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
ExpressCare Medical Clinic
08.2025 - Current
- Sanitize, restock, and organize exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assist with routine checks and diagnostic testing by collecting and processing specimens.
- Oriented and trained new staff on proper procedures and policies.
- Prepare and administer medications to alleviate patient symptoms.
- Perform medical records management, including filing, organizing and scanning documents.
- Assist physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Answer telephone calls to offer office information, answer questions, and direct calls to staff.
- Measured patient spirometry.
- Dispense medication to pts using Expressscripts software
- Perform EKG's
- Give vaccinations
Certified Medical Assistant
Chase Brexton Health Services
02.2020 - 08.2025
- Obtain vitals, conduct preliminary assessment of patients
- Prepare and process laboratory specimens, collect and conduct urinalysis.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Draw/collect blood for testing, dispose of contaminated supplies.
- Support patient care by assisting health care providers during examinations and medical procedures.
- Autoclave medical instruments after usage.
- Data entry of patients’ medical records.
Packer/Picker
Amazon
05.2020 - 10.2020
- Packaged orders to be prepped for shipment.
- Placed orders on pallets, loaded and unloaded container trails.
- Pulled orders from inventory using Amazon MPS system and radio frequency scanner.
Certified Medical Assistant/Radiologic Technologist
Smart Pain Management
02.2016 - 02.2020
- Obtained vitals and document medical charts, verify insurance coverage, educate patients on procedures, operate c-arm imaging device, recover patients after procedures.
- Prepared exam rooms for procedures, obtain authorization for procedures, assist doctors with procedures, obtain and maintain medical records.
- Triaged patients, obtain prior authorization for medications, call in medication refills, update pharmacy log, schedule follow-up appointments.
Caterer
Chartwells Catering
10.2015 - 04.2016
- Entered customer orders into the point of service system.
- Set up events for customers; providing excellent customer service before, during and after events.
- Monitored the quality of the product and service provided.
- Participated in the venue set up process to include seating arrangements and decorations.
- Organized the transport of food and beverages from home base to the venue.
Hostess/Server
TGI Fridays
07.2013 - 06.2014
- Provided excellent customer service and utilized upselling techniques to drive revenue.
- Completed side duties while staying focused on primary job function.
- Properly handled guest relations issues, and ensured satisfaction.
- Entered customer’s orders into point of service system for transmittal to kitchen staff.
- Ensured that customers enjoyed their meals and took action to correct any issues.
- Stocked up service areas with napkins, straws, and other supplies.
- Cleaned tables and counters after patrons finished dining.
Security Guard
SAFE Management
07.2010 - 04.2013
- Secured premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.
- Prevented losses and damages by reporting irregularities; informing violators of policy and procedures; restraining trespassers.
- Completed reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.
- Provided a visual deterrence by maintaining high visibility at all times.
- Enforced rules and regulations of the venue at all times.
Security Guard
Abacus Corporation
08.2009 - 06.2010
- Guarded and patrolled commercial properties to prevent theft, vandalism and illegal entries.
- Examined doors, windows, and gates to ensure maximum security.
- Permitted authorized persons to enter property after conducting weapons screenings and bag checks.
- Maintained organization's stability and reputation by complying with legal requirements.
- Ensured effective operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques.
- Warned violators of rule infractions and provided detailed written incident reports to leadership.
Education
High School Diploma -
Randallstown High School
Randallstown 06-2002
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Medication administration
- Electronic health records
- Wound care
- Vital sign monitoring
- Sterilization techniques
Certification
- National Healthcareer Association Certified Clinical Medical Assistant, March 2016
- The Community College of Baltimore County, Randallstown, MD Medical Assistant Certificate, February 2016
- The Community College of Baltimore County, Catonsville, MD Career Development and Computer Training, January 2016
- American Heart Association CPR/BLS, January 2016
Timeline
Certified Medical Assistant
ExpressCare Medical Clinic
08.2025 - Current
Packer/Picker
Amazon
05.2020 - 10.2020
Certified Medical Assistant
Chase Brexton Health Services
02.2020 - 08.2025
Certified Medical Assistant/Radiologic Technologist
Smart Pain Management
02.2016 - 02.2020
Caterer
Chartwells Catering
10.2015 - 04.2016
Hostess/Server
TGI Fridays
07.2013 - 06.2014
Security Guard
SAFE Management
07.2010 - 04.2013
Security Guard
Abacus Corporation
08.2009 - 06.2010
High School Diploma -
Randallstown High School
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