Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
LANGUAGES
Timeline
Generic

Deon Ward

Baltimore,MD

Summary

*Professional driver with proven track record in safely navigating diverse routes and ensuring timely deliveries. Adept at coordinating with team members and responding to dynamic logistical needs. Skilled in vehicle maintenance, route planning, and customer service, consistently driving towards optimal results. Renowned for reliability, adaptability, and strong focus on achieving operational goals.

*Dynamic individual with hands-on experience in all areas and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Manager/Driver

D&D Hauling
06.2013 - Current
  • Move client belongings from one location to another, clean out homes, working closely with top real estate agents
  • Streamlined team communication by utilizing technology for real-time updates and information sharing among drivers and management.

Merchandiser

PepsiCo
07.2024 - 04.2025
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.

counter Rep associate

Hertz car rental
08.2020 - 08.2022
  • Started as a delivery driver, picking up and dropping off different types of vehicles , Answering the phones And assisting customers
  • Exceeded monthly sales goals through upselling techniques and genuine interest in customer needs.
  • Provided accurate information on products and services, resulting in increased sales and trust from customers.
  • Greeted customers entering store with friendly demeanor and positive attitude, assessing customer needs and directing towards specific departments depending on interests.
  • Maintained strong knowledge of company policies and procedures, promoting consistency in customer interactions.

Call Transfer Specialist

Carchex
12.2018 - 12.2019
  • Office Job making over 600 calls A day
  • Assessed client needs attentively during initial consultations, recommending appropriate product offerings based on their unique circumstances.
  • Assisted in training new team members on company policies, procedures, and best practices related to transfers.
  • Assisted in the development of new transfer policies and procedures, working closely with management to ensure seamless integration into existing workflows.
  • Enhanced customer satisfaction by efficiently processing and validating transfer requests.

Education

Advance CDL Academy
Baltimore, MD
05.2025

High School Diploma -

Augusta Fell High School
Baltimore, MD
05.2018

Skills

  • Time management
  • Heavy lifting
  • Business orient
  • Customer Service
  • Transportation
  • Communication
  • Safe driving practices
  • Efficient multitasking
  • Team leadership qualities
  • Organization and planning
  • Reliable and punctual
  • Friendly and outgoing
  • Picking and packing
  • Self-motivated and disciplined

Accomplishments

  • Supervised team of [Number] staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • Home Inspection certified
  • CDL Class A learners Permit
  • DOT physical

LANGUAGES

English , understand spanish

Timeline

Merchandiser

PepsiCo
07.2024 - 04.2025

counter Rep associate

Hertz car rental
08.2020 - 08.2022

Call Transfer Specialist

Carchex
12.2018 - 12.2019

Manager/Driver

D&D Hauling
06.2013 - Current

Advance CDL Academy

High School Diploma -

Augusta Fell High School

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Deon Ward