Deondre Watson
Catonsville
Summary
Dynamic and compassionate professional with extensive experience in healthcare and public safety, notably with Sheppard Pratt Hospital, government Ts clearance , security expertise. Excelled in roles requiring safety awareness, behavioral support, and effective communication, achieving significant improvements in client well-being and safety protocols. Skilled in both team leadership and conflict resolution, demonstrating a proven track record of fostering inclusive environments and enhancing community trust.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Independent Living Assistant
Capital Care Group
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Promoted independence among residents through tailored support and guidance on self-care activities.
- Established a safe and comfortable environment for residents, ensuring their well-being and security.
- Managed medication administration for residents following physician instructions and maintaining accurate records of all medications given.
- Facilitated social activities for residents, encouraging participation and engagement in community events.
- Participated in ongoing training programs to enhance professional skills related to independent living assistance services.
- Communicated effectively with family members regarding updates on resident health status or changes in care plans as needed.
- Monitored resident progress and adjusted care plans accordingly to ensure optimal outcomes.
- Empowered residents by identifying potential barriers to independence and working collaboratively with them on problem-solving strategies.
- Organized recreational activities that promoted physical activity while offering opportunities for social interaction between residents.
- Implemented adaptive equipment and techniques, enabling residents to perform daily tasks more efficiently and autonomously.
- Demonstrated respect for diverse cultural backgrounds while providing compassionate care that met the unique needs of each resident.
- Collaborated with interdisciplinary teams to provide comprehensive care for residents, addressing physical, mental, and emotional needs.
- Assisted residents with personal care needs, such as bathing, dressing, and grooming to maintain hygiene and dignity.
- Performed housekeeping duties as necessary to create a clean, organized living space conducive to independent living.
- Implemented safety measures within the facility, reducing risk of accidents or injuries among the resident population.
- Developed personalized care plans in collaboration with healthcare professionals to address individual resident needs.
- Enhanced residents'' quality of life by providing them with assistance in daily living tasks.
- Coordinated transportation services for residents to attend medical appointments or community outings safely.
- Provided emotional support and companionship to residents, fostering positive relationships and trust.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Followed nutritional plans to prepare optimal meals.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Remained alert to problems or health issues of clients and competently responded.
Lyft Driver
Lyft
01.2024 - Current
- Maintained 5-star and excellent feedback from riders and passengers.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
Peace Officer
Department of State / Contractualposition Intercon
02.2019 - 07.2022
- Conducted searches and seizures according to legal guidelines, upholding suspect rights throughout the process consistently.
- Maintained detailed records of incidents, arrests, and investigations for accurate reporting purposes.
- Utilized negotiation skills in conflict resolution scenarios to de-escalate potentially dangerous situations effectively.
- Assisted in the training of new recruits, sharing knowledge and expertise on law enforcement procedures.
- Served as a liaison between law enforcement agencies, ensuring seamless cooperation during joint operations.
- Enhanced community safety by conducting routine patrols and responding promptly to emergency calls.
- Ensured compliance with department policies and procedures through consistent adherence to established guidelines.
- Increased efficiency in response times by implementing improved dispatch communication protocols.
- Participated in department-wide diversity training sessions to promote inclusivity within the workplace environment.
- Demonstrated excellent crisis management skills during high-pressure situations while maintaining composure under stress.
- Conducted searches of individuals, vehicles and premises.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Responded to emergency calls to provide assistance to citizens in need.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Monitored traffic violations, issuing citations as necessary.
- Assisted in special investigations and crime prevention programs.
Correctional Officer
Maryland State Police
01.2015 - 01.2019
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
- Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
- Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
- Completed intake paperwork, fingerprints, and searches.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
- Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
- Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
- Booked new inmates into facility and processed inmates for release.
- Interviewed inmates to obtain information and assess needs.
- Maintained detailed records of inmate behavior and activity, contributing to facility security.
- Cultivated positive relations with inmates, reducing tensions and promoting safer environment.
- Ensured security of facility perimeter by conducting routine patrols.
- Bolstered team morale and cooperation through effective leadership and communication.
Mental Health Worker
Sheppard Pratt Hospital
02.2014 - 01.2015
Education
Police , Dpcsc Academy - Criminal Justice
Maryland State Police Academy , Ccbc
Maryland 12.2015
Criminal Justice
Bowie State University
Bowie, MD08.2013
N/a - Business
Wesley Private College
Dover Delaware 08.2012
High School Diploma - Business Management
Catonsville High School
Catonsville, MD06.2011
Skills
- Safety awareness
- Behavioral support
- Documentation and record keeping
- Client advocacy
- Recreational activities planning
- Appointment scheduling
- Transportation coordination
- Community resources navigation
- Assistive technology proficiency
- Healthcare
- Goal setting and planning
- First aid and CPR
- Compassionate caregiving
- Privacy and confidentiality
- Social interaction
- Evidence-based practices
- Client relationship management
- Patient transportation
- Emergency response
- Recreational activities
- Mental health care
- Behavior documentation
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Team leadership
- Team collaboration
- Active listening
- Adaptability and flexibility
- Verbal and written communication
- Call answering and routing
- Decision-making
- Safety standards and compliance
- Staff communication
- Counseling techniques
- Relationship building
- Positive reinforcement
- Wound care
- Microsoft office
- Case planning
- Safety protocols
- Task prioritization
- Self motivation
- Resident supervision
- Analytical thinking
- Conflict resolution
- Diversity and inclusion
- Goal setting
Certification
Former Top Secret Clearance holder. Expired December 2024. License to carry. Basic first Aid and CPR.
Timeline
Lyft Driver
Lyft
01.2024 - Current
Peace Officer
Department of State / Contractualposition Intercon
02.2019 - 07.2022
Correctional Officer
Maryland State Police
01.2015 - 01.2019
Mental Health Worker
Sheppard Pratt Hospital
02.2014 - 01.2015
Independent Living Assistant
Capital Care Group
Police , Dpcsc Academy - Criminal Justice
Maryland State Police Academy , Ccbc
Criminal Justice
Bowie State University
N/a - Business
Wesley Private College
High School Diploma - Business Management
Catonsville High School
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