Deon L. Patton
Waldorf
Summary
Senior Business Analyst with extensive experience at Wells Fargo, specializing in Agile methodologies and process optimization. Achieved a 35% reduction in reporting turnaround time through enhanced operational efficiency and stakeholder engagement. Proficient in SQL reporting and experienced in leading cross-functional teams to deliver significant results.
Overview
13
13
years of professional experience
Work History
Math Teacher / Data & Process Lead
Prince George’s County Public Schools
Landover
07.2023 - Current
- Developed curriculum aligned with state standards through data-driven planning.
- Increased standardized test performance by 35% through targeted instructional strategies.
- Analyzed assessment data to enhance instructional effectiveness and student outcomes.
- Utilized technology platforms for efficient progress tracking and reporting.
Senior Business Analyst
Exigent Services LLC
07.2024 - 04.2025
- Directed operational and technical support for military leadership on suicide postvention programs.
- Developed and maintained centralized database of support resources across multiple installations.
- Conducted stakeholder interviews and needs assessments to inform program improvements.
- Delivered data-driven insights that identified trends and operational gaps.
- Standardized documentation and workflows to enhance cross-agency collaboration.
- Strengthened community partnerships to optimize resource deployment.
Business Analyst II – Tech Delivery
Bank of America
10.2022 - 12.2023
- Spearheaded Microsoft 365 initiative, improving EMEA operations significantly.
- Boosted delivery efficiency by 37% through Agile tooling and process redesign.
- Designed and managed JIRA boards to support Agile delivery across multiple teams.
- Authored technical requirements and facilitated SME design workshops for project alignment.
- Coordinated vendor engagement to ensure compliance of custom solutions.
Senior Business Execution Consultant
Wells Fargo
05.2022 - 10.2022
- Spearheaded future-state system implementation and user acceptance testing for enterprise platforms.
- Authored comprehensive test scripts and managed quality assurance cycles.
- Led a team of two Business Analysts to enhance project outcomes.
- Automated reporting workflows, reducing turnaround time by 35%.
- Enhanced team performance by 80% through adoption of cloud collaboration tools.
Business Analyst II – Tech Delivery
Bank of America
01.2022 - 05.2022
- Collaborated with four Scrum teams to enhance Agile delivery frameworks.
- Developed and managed user stories, backlogs, sprint reports, and testing cycles.
- Directed UAT, integration testing, and release management processes.
- Supported enterprise COVID-19 vaccination tracking systems for operational efficiency.
- Ensured high-quality deployments across sandbox and production environments.
Business Analyst II
Wells Fargo
07.2019 - 09.2021
- Managed Salesforce in sandbox and production environments to ensure optimal performance.
- Facilitated workshops to capture user stories and streamline business processes.
- Achieved a 76% reduction in reporting errors through SQL-driven data validation.
- Ensured 100% compliance with regulatory standards for federally governed processes.
- Delivered Tableau dashboards that supported executive decision-making and strategic planning.
- Implemented change control processes to enhance project governance.
Senior Business Analyst
Sodexo
09.2013 - 07.2019
- Delivered data-driven insights to enhance revenue growth and capacity planning.
- Drove RFPs and vendor evaluations, achieving annual savings exceeding $350K.
- Established vendor accountability framework, improving SLA consistency by 33%.
- Executed technology procurement strategies that saved over $100K per audit through compliance validation.
- Led enterprise reporting using Salesforce to support North American operations.
Business Analyst I
Hewlett Packard Enterprise
12.2012 - 08.2013
- Enhanced Net45 payment consistency from 73% to 98%.
- Streamlined reporting cycles by three days through automation.
- Managed transition of over 300 small business accounts efficiently.
- Coordinated operations across finance, payroll, and billing for business unit.
Education
BBA -
American Intercontinental University
Chicago, IL06-2007
Master of Business Administration -
University of Phoenix
Phoenix, AZSkills
- Agile and Scrum delivery
- Project management
- Process improvement
- JIRA and Kanban
- Sprint planning
- Business and technical requirements
- BRDs and FRDs
- User stories and acceptance criteria
- UAT and QA testing
- Regression testing
- SQL reporting
- Data analysis
- Salesforce applications
- Stakeholder engagement and management
- Process mapping and improvement
- Documentation and SOP development
- Remote collaboration tools
- Leadership in product management
Certifications And Tools
- Certified Business Analysis Professional — IIBA
- Salesforce Database Management — Trailblazer
- Microsoft Office Specialist (MOS)
Timeline
Senior Business Analyst
Exigent Services LLC
07.2024 - 04.2025
Math Teacher / Data & Process Lead
Prince George’s County Public Schools
07.2023 - Current
Business Analyst II – Tech Delivery
Bank of America
10.2022 - 12.2023
Senior Business Execution Consultant
Wells Fargo
05.2022 - 10.2022
Business Analyst II – Tech Delivery
Bank of America
01.2022 - 05.2022
Business Analyst II
Wells Fargo
07.2019 - 09.2021
Senior Business Analyst
Sodexo
09.2013 - 07.2019
Business Analyst I
Hewlett Packard Enterprise
12.2012 - 08.2013
BBA -
American Intercontinental University
Master of Business Administration -
University of Phoenix