Deonna Warren
Columbia
Summary
Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.
Overview
5
5
years of professional experience
Work History
GNA
Chesapeake Developmental Support Services
08.2023 - Current
- Documented patient progress thoroughly and accurately, maintaining confidentiality in compliance with HIPAA regulations.
- Provided attentive care during patient mealtimes, ensuring appropriate dietary restrictions were followed and assisting with feeding as needed.
- Educated family members on proper caregiving techniques for their loved ones in order to ensure continuity of care at home after discharge from the facility.
- Provided emotional support to patients and their families during challenging times, fostering trust and open communication.
Pharmacy Associate/Assistant
Correct Rx Pharmacy
05.2023 - Current
- Counseled customers on medications, appropriate dosage and potential side effects.
- Collaborated with the pharmacy team to streamline workflow processes, resulting in reduced wait times for customers.
- Maintained a clean, organized workspace that facilitated efficient work processes and reflected positively on the pharmacy''s image.
- Ensured the accuracy of prescription information by diligently verifying patient data and communicating any discrepancies to pharmacists.
Hostess/To-Go Specialist/Trainer
Yardhouse
03.2022 - 05.2023
- Answer incoming calls to provide guest with restaurant information
- Use the restaurant POS system to input floor layout plans for each shift
- Take, assemble and provide guests with online and phone orders for To-Go meals
- Greet guest to create a hospitable environment during their visit
- Instructing and Escorting guest to tables
- Train new hires.
Front Desk Staff
Bowlero Corporation
04.2019 - 03.2022
- Maintained accurate inventory of room availability, updating reservation system as needed to prevent overbooking issues.
- Increased customer loyalty by addressing concerns promptly and professionally.
- Coordinated group bookings, ensuring smooth arrivals and departures for large parties of guests.
- Answered customer telephone calls promptly and appropriately handled needs.
Education
High school diploma -
Oakland Mills High School
Columbia, MarylandSkills
- Proficient in Microsoft Office
- Customer service
- Health and Safety Management
- Process Improvement
- Client Relationship Building
- Time Management
- Attention to Detail
- Patient Care
- Direct Patient Care
Awards
- National Honors society all 4 years
- Oakland Mills Dance company
- Track Field club
Timeline
GNA
Chesapeake Developmental Support Services
08.2023 - Current
Pharmacy Associate/Assistant
Correct Rx Pharmacy
05.2023 - Current
Hostess/To-Go Specialist/Trainer
Yardhouse
03.2022 - 05.2023
Front Desk Staff
Bowlero Corporation
04.2019 - 03.2022
High school diploma -
Oakland Mills High School
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