Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care.
Work History
Medical Receptionist
2 Years 2 Months
Chesapeake Urology | 05.2024 - Current
Managed patient scheduling and appointment confirmations to optimize daily operations.
Facilitated communication between patients and medical staff, ensuring timely resolution of inquiries.
Maintained accurate patient records using electronic health record (EHR) systems to enhance data integrity.
Coordinated insurance verification processes to streamline billing procedures and reduce delays.
Improved front desk workflows, enhancing patient flow and reducing wait times during peak hours.
Adhered to strict HIPAA guidelines to protect patient privacy.
Certified Nursing Assistant
2 Years 5 Months
Future Care | 10.2021 - 03.2024
Provide basic patient care under the direction of the nursing staff. I perform duties for patients in a healthcare setting, such as feeding, dressing, grooming, moving, and changing linens.
Pharmacy Technician
1 Year
Remedi SeniorCare | 01.2019 - 01.2020
Stocked, labeled and inventoried medication to keep accurate records. Performed various pharmacy operational activities with strong commitment to accuracy, eciency and service quality.
Relled medications, offered insight into over-the-counter products and veried insurance benets.
Unit Associate
2 Years
Johns Hopkins Hospital | 10.2016 - 10.2018
Provides a variety of nutritional, clinical and transportation services and activities to promote patient comfort and satisfaction. Maintains inventory supply and stocking units according to established procedures and standards. Transports patients and equipment, delivers records and specimens.
Mental Health Worker
2 Years
Sheppard Pratt Hospital | 08.2014 - 08.2016
Participates in the planning and evaluation of patient needs based on patient behaviors. Provides direct patient care services in accordance with the treatment plan and under the direction of a professional nurse.