Deontrez Thornton
Baltimore
Summary
Experienced professional pest management specialist seeking a role in an organization that promotes a positive and collaborative work environment. Skilled in delivering effective solutions for identifying, treating, and preventing pest infestations. Known for reliable teamwork, adaptability, and achieving targeted results. Excel in safe chemical application, problem-solving, and providing exceptional customer service. Equipped with knowledge to handle a wide range of pest management challenges, including inspections, preventive measures, and safe pest control application. Recognized throughout career for strong collaboration, adaptability, customer service, and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Pest Control Technician
Rentokil Ehrlich Pest
06.2023 - Current
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
- Safeguarded client confidentiality by discreetly handling sensitive information related to property access codes or other security measures during service visits.
- Assisted sales team in securing new business through expert knowledge of industry trends and best practices for commercial pest control applications.
- Increased efficiency with meticulous record-keeping of treatments, findings, and recommendations for future prevention measures.
Pest Pro
Rollins Orkin Pest
04.2021 - 06.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Complied with safety guidelines and regulations with during pest control processes.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
Merchandise Manager
Dollar Tree
07.2018 - 02.2020
- Manage inventory inbound and outbound
- Practiced POS cycle counting
- Tracked sales through shift
- Trained and mentored new associates
- Manage payroll and cash control
- Created and delivered cash controls to the bank
- Carried out loss prevention initiatives
- Upheld store sales, services and efficiency standards
- Create a schedule and daily gameplans
- Opened and closed the store
Assistant Store Lead
Royal Farms
06.2016 - 07.2018
- Greet and acknowledge customers
- Maintaining a friendly environment
- Support loss and prevention initiatives
- Maintain proper cash levels
- Handle large amounts of petty cash
- Ensure employees are following and maintaining rules, policies and procedures
- Training new employees how to use systems
- Clean stocked and replenish stores and products as needed
- Communicate with managers of customers and vendors concerns
Closing Supervisor
Compass Group Inc
08.2011 - 06.2016
- Deliver products in a punctual time frame
- Managed inventory inbound and outbound
- Trained new employees on cash handling procedures and how to work the system
- Created and delivered deposits to the bank
- Closed the operation at the end of day
- Compose schedules for employees every day
Supervisor
Dollar General
02.2011 - 08.2011
- Managed inventory inbound and outbound
- Practiced POS cycle counting
- Tracked sales through shift
- Trained and mentored new associates
- Managed payroll and cash control
- Created and delivered cash controls to the bank
- Carried out loss prevention initiatives
- Upheld store sales, services and efficiency standards
Supervisor
Rite Aid
08.2009 - 02.2011
- Managed inventory inbound and outbound
- Practiced POS cycle counting
- Tracked sales through shift
- Trained and mentored new associates
- Managed payroll and cash control
- Created and delivered cash controls to the bank
- Carried out loss prevention initiatives
- Upheld store sales, services and efficiency standards
Education
CCBC Essex
Baltimore, MD01.2011
Diploma - undefined
WEB DuBios
Baltimore, MD06.2010
Skills
- Retail store operations management
- Excellent Customer Service
- Employee and Performance Management
- Merchandising Floor Sets Profit and Loss Training
- Cash handling
- Inventory Control Systems Budgeting Record keeping
- Retail Sales
- Employee Training Microsoft Word
- Microsoft Excel Microsoft Outlook
- Dependable and reliable
- Chemicals handling
- Safety protocols
- Clean driving record
- Equipment troubleshooting
- Preventative measures
LANGUAGE
English
Awards
Safe Serve Certified, Employee of the Month
Timeline
Pest Control Technician
Rentokil Ehrlich Pest
06.2023 - Current
Pest Pro
Rollins Orkin Pest
04.2021 - 06.2023
Merchandise Manager
Dollar Tree
07.2018 - 02.2020
Assistant Store Lead
Royal Farms
06.2016 - 07.2018
Closing Supervisor
Compass Group Inc
08.2011 - 06.2016
Supervisor
Dollar General
02.2011 - 08.2011
Supervisor
Rite Aid
08.2009 - 02.2011
Diploma - undefined
WEB DuBios
CCBC Essex
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