Derrick Paul
Hagerstown
Summary
Dynamic and results-oriented professional with proven experience in fast-paced environments, such as Wendy's Fast Food and FedEx Freight. Excelled in customer service and teamwork, significantly enhancing customer satisfaction and operational efficiency. Demonstrated expertise in multitasking and safe food handling, alongside a strong commitment to safety and quality standards.
Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.
Overview
6
6
years of professional experience
Work History
Crew Member
Wendys Fast Food
09.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Dock Forklift Driver
XPO Logistics
02.2024 - 08.2024
- Consistently met or exceeded performance metrics while adhering to workplace safety standards.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Performed daily equipment checks, ensuring optimal performance levels throughout shifts.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
Crew Member
Sheetz
03.2023 - 01.2024
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
Warehouse Dock Worker
Fedex Freight
07.2018 - 02.2023
- Demonstrated reliability and punctuality by consistently arriving on time and prepared for shifts, ensuring uninterrupted workflow at the dock.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Promoted a positive work environment by effectively collaborating with team members, fostering strong relationships and teamwork.
- Utilized pallet jacks, forklifts, and hand trucks proficiently to move heavy loads within the warehouse efficiently.
Education
High School Diploma -
South Hagerstown High School
Hagerstown, MD06-2018
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Cleaning
- Problem-solving
- Attention to detail
- Safe food handling
- Integrity and honesty
- Self-discipline
Timeline
Crew Member
Wendys Fast Food
09.2024 - Current
Dock Forklift Driver
XPO Logistics
02.2024 - 08.2024
Crew Member
Sheetz
03.2023 - 01.2024
Warehouse Dock Worker
Fedex Freight
07.2018 - 02.2023
High School Diploma -
South Hagerstown High School
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