Derrick Pugh
Baltimore
Summary
Reliable and efficient professional with a strong background in operating room preparation. Known for maintaining cleanliness and organization, enhancing patient care, and supporting surgical teams to achieve optimal outcomes.
Overview
7
7
years of professional experience
Work History
Crew Member
Auntie Anne's Pretzels
White Marsh, MD
05.2019 - 08.2022
- Prepared and served high-quality pretzels while ensuring food & safety standards.
- Operated cash register efficiently, handling customer transactions accurately and promptly.
- Maintained the cleanliness and organization of workstations, enhancing overall operational efficiency.
- Collaborated with team members to optimize workflow during peak business hours, improving service speed.
- Worked well with teammates and accepted coaching from management team.
- Assisted in training new crew members on product preparation and customer service protocols.
Guest Relations Host
Greater Baltimore Medical Center, GBMC
Towson, MD
04.2022 - 04.2023
- Delivered and collected patient trays while assisting patients with tray setup as needed.
- Provided nourishment and snacks to patients as directed by dietary services.
- Consulted with the team leader regarding any issues or conflicts.
- Reported meal service problems to team leader or manager.
- Assisted with tray and tray line setup, as well as preparation of simple food items under the guidance of team leader or manager.
- Communicated with patients, visitors, and staff in a friendly manner while being sensitive to patients' diverse backgrounds.
- Expedite trays from tray line and ensured hot beverages were placed on trays before transporting to holding cart as instructed.
- Collected dirty trays from patient rooms promptly to maintain cleanliness on patient units.
Operating Room Assistant
Greater Baltimore Medical Center, GBMC
Towson, MD
05.2023 - Current
- Assisted surgical teams in preparing and maintaining sterile environments for various procedures.
- Managed instrument inventory, ensuring availability and proper sterilization prior to operations.
- Collaborated with nursing staff to streamline patient transfer processes within the operating room.
- Preparation of equipment and supplies needed during surgery.
- Prepared patients for surgery and transported patients to and from operating room.
- Trained new operating room assistants on protocols, safety measures, and best practices.
- Enhanced operational efficiency by maintaining clean and organized workspaces, supporting quick room turnover between surgeries.
- Ensured proper handling of specimens through accurate labeling, documentation, and transportation to labs for analysis.
Education
High School Diploma -
Kenwood High School
Essex, MD06-2022
Skills
- Interpersonal relationship building
- Operating room preparation
- Sterile technique proficiency
- Team collaboration
- Strong communication skills
- Motivational attitude
- Time management capabilities
- Patient care
- Reliability
- HIPAA compliance
- Active listening
- Hardworking
Timeline
Operating Room Assistant
Greater Baltimore Medical Center, GBMC
05.2023 - Current
Guest Relations Host
Greater Baltimore Medical Center, GBMC
04.2022 - 04.2023
Crew Member
Auntie Anne's Pretzels
05.2019 - 08.2022
High School Diploma -
Kenwood High School