Summary
Overview
Work History
Education
Skills
Timeline
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Desiree Scott

Newburg

Summary

Offering excellent communication skills and natural ability to connect with people, eager to learn and develop in customer service environment. Brings understanding of basic customer service principles and ability to quickly adapt to new systems and processes. Ready to use and develop communication and problem-solving skills in Customer Service role.

Overview

5
5
years of professional experience

Work History

Prep Cook

Compass Group USA
05.2024 - 07.2024
  • Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
  • Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
  • Reduced food waste by properly storing ingredients and monitoring expiration dates.

Assistant Cafeteria Manager

Charles County Board Of Education
10.2023 - 01.2024
  • Managed daily financial tasks such as reconciling sales reports and processing payroll information for cafeteria staff members accurately and efficiently.
  • Cultivated positive relationships with vendors to negotiate favorable pricing on food supplies and equipment purchases.
  • Maintained a safe working environment by enforcing strict adherence to company policies regarding hygiene standards among staff members.
  • Implemented inventory control measures to minimize waste and reduce food costs.
  • Trained new employees on proper food handling procedures, cash register operation, and customer service skills.

Assistant Cafeteria Manager

King George County Schools
05.2022 - 10.2022
  • Assisted in managing staff schedules, resulting in reduced labor costs and increased employee satisfaction.
  • Improved customer satisfaction by ensuring efficient cafeteria operations and maintaining a clean, welcoming environment.
  • Coordinated with other department heads within the school facility to ensure seamless integration between cafeteria services and various school events or functions.
  • Collaborated with cafeteria manager to develop seasonal menus that balanced nutritional needs with budgetary constraints.

Shift Manager

17 South LLC.
05.2019 - 06.2021
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Education

No Degree - Food Entrepreneurship

Auguste Escoffier School of Culinary Arts
Boulder, CO
06-2026

Associate of Applied Science - Culinary Arts

Johnson And Wales University
Charlotte, NC
06-2008

High School Diploma -

La Plata High School
La Plata, MD
06-2006

Skills

  • Cleaning and organization
  • Customer service
  • Attention to detail
  • Time management

Timeline

Prep Cook

Compass Group USA
05.2024 - 07.2024

Assistant Cafeteria Manager

Charles County Board Of Education
10.2023 - 01.2024

Assistant Cafeteria Manager

King George County Schools
05.2022 - 10.2022

Shift Manager

17 South LLC.
05.2019 - 06.2021

No Degree - Food Entrepreneurship

Auguste Escoffier School of Culinary Arts

Associate of Applied Science - Culinary Arts

Johnson And Wales University

High School Diploma -

La Plata High School

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Desiree Scott