Destiny Knotts
Nottingham
Summary
Dynamic and results-driven Business Development professional with a proven track record in sales, client relationship management, and strategic growth within the construction and commercial real estate industries. Skilled in developing high-impact proposals, negotiating complex contracts, and managing multi-million-dollar sales pipelines.
Overview
4
4
years of professional experience
Work History
Associate Business Development Manager
OTIS Elevator Company
Lanham
01.2024 - Current
- Spearheaded sales efforts across large-scale commercial properties, successfully selling 70 out of a 90-unit plan.
- Developed tailored proposals and negotiated contracts for major clients, ensuring seamless deal execution and client satisfaction.
- Managed the full sales cycle, from prospecting to closing, securing long-term partnerships with property management companies and developers.
- Conducted in-depth market analysis to identify growth opportunities within the high-rise and multi-property sectors.
Guest Service Representative
Marriott Hotels and Resorts
Greensboro
06.2021 - 12.2023
- Collaborated effectively with housekeeping and maintenance teams to promptly address guest requests, ensuring timely and satisfactory resolutions
- Resolved service-related issues efficiently, meticulously documenting all actions in the system for future reference and continuous improvement
- Managed guest requirements seamlessly from check-in to check-out, providing personalized service and attention to detail while maintaining consistently high levels of customer satisfaction through proactive communication and adept problem-solving
Merchandising Intern
Lee Jeans (Kontoor Brands)
Greensboro
08.2021 - 01.2023
- Cultivated effective relationships with Design, Production, Planning, and Distribution teams to foster synergy and alignment across departments
- Conducted thorough competitive analyses of sales data, market trends, and inventory metrics to inform strategic decisions and enhance market positioning
- Strategically restructured merchandising strategies to emphasize high-value products, optimizing placement and assortment to drive profitability and customer engagement
Education
Bachelor of Science in Agribusiness & Food Industry Management -
North Carolina A&T State University
12.2023
Skills
- Business Development
- B2B Sales
- Proposal & Contract Management
- Pipeline Development
- Negotiation & Client Engagement
- Construction & Real Estate Sales
- Strategic Growth & Market Expansion
Timeline
Associate Business Development Manager
OTIS Elevator Company
01.2024 - Current
Merchandising Intern
Lee Jeans (Kontoor Brands)
08.2021 - 01.2023
Guest Service Representative
Marriott Hotels and Resorts
06.2021 - 12.2023
Bachelor of Science in Agribusiness & Food Industry Management -
North Carolina A&T State University