Devin Green
White Plains
Summary
Dedicated service advocate with expertise in effective communication, order fulfillment, and conflict resolution. Committed to delivering exceptional customer service and enhancing guest engagement.
Overview
1
1
year of professional experience
Work History
Service Advocate
Target
Brandywine
09.2024 - Current
- Interact with guests to resolve issues, answer questions, and provide excellent customer service.
- Perform order fulfillment tasks, ensuring accuracy and timely delivery of online orders.
- Handle returns and exchanges while following company policy.
- Operate checkout lanes and assist with front‑end operations.
- Maintain a clean, organized work area to support store efficiency.
- Educated customers on promotions and loyalty programs to enhance engagement.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Collaborated with team members to maintain store presentation standards.
Education
High School Diploma -
Maurice J. McDonough
Pomfret, MD05-2024
Associate of Applied Science - Accounting And Finance
College of Southern Maryland
La Plata, MDSkills
- Effective communication
- Order fulfillment
- Retail operations
- Conflict resolution
- Call handling
References
References available upon request.
Timeline
Service Advocate
Target
09.2024 - Current
High School Diploma -
Maurice J. McDonough
Associate of Applied Science - Accounting And Finance
College of Southern Maryland