Devon Barksdale
Owings Mills
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
31
31
years of professional experience
Work History
Police Dispatcher
Gibson Island Corporation
05.2022 - Current
- Coordinated multi-agency responses for large-scale incidents, resulting in effective resource allocation and successful outcomes.
- Handled sensitive situations with professionalism, maintaining confidentiality while collecting necessary information from callers for effective intervention.
- Managed high-stress situations effectively, utilizing active listening skills and empathy to provide support to those involved in emergencies or traumatic events.
- Maintained a calm and reassuring presence during high-pressure situations, ensuring clear communication between callers, officers, and other agencies involved in emergency response.
- Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
- Contributed to officer safety by diligently monitoring radio traffic and providing timely status checks.
- Used specialized software to track and maintain case incident numbers and logs.
- Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
- Promoted a positive work environment by fostering collaboration among team members and encouraging open communication channels within the department.
Correctional Officer
Anne Arundel Country
02.2002 - 04.2022
- Maintained clear and open communications with facility areas to support safe operations.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Recommended treatment strategies and diagnostic efforts to enhance inmate well-being
- Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
- Instructed inmates on work detail and oversaw work-site transportation.
- Enforced resident behavior management protocols and drafted incident reports for infractions.
- Recommended treatment strategies and diagnostic efforts to enhance inmate well-being.
Clerk/Assistant
Law office of Gordan, Feinblatt, Rothman
02.1994 - 02.2002
- Prepared reports, correspondence, executive summaries, agenda and agenda packet materials and processed mail and routed correspondence to correct office or department.
- Established and maintained variety of automated and manual files and records.
- Coordinated company records and resources to assist team members with special projects.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
Education
Some College (No Degree) - Engineering
Morgan State University
Baltimore, MDAdvanced College Preparatory
Baltimore Polytechnic Institute
Baltimore, MD06.1993
Skills
- First Aid and CPR Certified
- Excellent Problem Solver
- Crisis Management
- Strategic Planning and Organization
- Emergency Response
- Trained in Defensive Tactics
- State and Federal Laws Knowledge
- Firearms Training
Accomplishments
- Certerfied Maryland State Compliance Officer
Education and Training
other,other
Timeline
Police Dispatcher
Gibson Island Corporation
05.2022 - Current
Correctional Officer
Anne Arundel Country
02.2002 - 04.2022
Clerk/Assistant
Law office of Gordan, Feinblatt, Rothman
02.1994 - 02.2002
Some College (No Degree) - Engineering
Morgan State University
Advanced College Preparatory
Baltimore Polytechnic Institute
Similar Profiles
Shawn WernerShawn Werner
Back of House Team Member at Gibson Island Country ClubBack of House Team Member at Gibson Island Country Club
Louis ClausenLouis Clausen
Dock Hand at Gibson Island ClubDock Hand at Gibson Island Club
Corey RhodesCorey Rhodes
Outside Service Attendant at Gibson Island Country ClubOutside Service Attendant at Gibson Island Country Club