Devontae James

• - Dispatched field technicians and coordinated real-time communication between crews and customers
• - Dispatched field technicians and coordinated real-time communication between crews and customers to ensure timely service delivery
• - Managed incoming gas odor and emergency calls, ensuring rapid and accurate response in compliance with 1-hour safety regulations
• - Maintained detailed logs, service records, and incident documentation to support operational transparency and accountability
• - Communicate with system operators about planned outages and scheduled work
• - Communicated with system operators regarding planned outages and scheduled work to facilitate effective service management

Designed gas and electric distribution systems for residential and commercial projects

- Prepared work orders, layouts, service plans in accordance with utility standards to facilitate project execution

- Reviewed site conditions and ensured designs met safety and regulatory requirements

- Reviewed site conditions, ensured designs complied with safety and regulatory requirements to mitigate risks

• Developed innovative design concepts to meet project specifications and client needs.

- Assisted in installation, maintenance, and repair of overhead and underground utility lines

- Worked in field environments following strict safety procedures and operational guidelines

- Supported outage response and restoration efforts

- Operated tools and equipment used in utility line work

• Operated bucket trucks and other equipment to perform line work safely and efficiently.
• Installed and maintained electrical distribution systems to ensure reliable service delivery.
• Assisted in the successful installation of new utility poles and electrical lines, resulting in improved infrastructure for local communities.

• Installed and maintained electrical systems in residential properties, ensuring compliance with local codes.
• Installed and wired electrical transformers, service panels, and circuit breakers.
• Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.
• Diagnosed electrical issues efficiently, minimizing downtime and enhancing system reliability.
• Collaborated with contractors to coordinate electrical projects and ensure timely completion.
• Led training sessions for junior electricians, fostering skill development and safety awareness.