Dhymyn Grant
Clinton
Summary
Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments.
Overview
11
11
years of professional experience
Work History
Mail Processing Clerk
United States Post Office
01.2019 - Current
- Reduced mail delivery errors by carefully verifying recipient addresses and ensuring accurate routing.
- Maintained a clean and organized work environment to optimize efficiency in mail processing tasks.
- Safeguarded sensitive information by adhering to strict confidentiality protocols when handling personal correspondence.
- Expedited package delivery times by accurately weighing, labeling, and dispatching parcels according to postal regulations.
- Actively participated in safety meetings and workshops, contributing to a secure and accident-free workplace environment.
- Conducted routine maintenance on mail processing machines, ensuring consistent uptime and reducing the need for costly repairs or replacements.
- Prevented loss of critical documents by thoroughly inspecting all incoming materials for damage or tampering prior to distribution within the facility.
- Provided excellent customer service while assisting walk-in clients with mailing needs and addressing their concerns professionally.
- Coordinated with team members to manage heavy workloads, ensuring timely completion of all assigned tasks while maintaining high-quality standards.
- Operated mail processing equipment proficiently, minimizing downtime due to malfunctions or user error.
- Demonstrated adaptability by quickly learning new technologies and processes introduced into daily operations for increased effectiveness.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Delivered consistent performance under pressure during peak mailing seasons, effectively managing increased volumes without compromising service quality or efficiency.
- Assisted in training new employees on company procedures, equipment usage, and safety guidelines for improved performance.
- Streamlined mail processing operations by implementing efficient sorting and organizing techniques.
Fast food | Fountain Worker | Customer Service
MGM National Harbor Resorts International
01.2017 - 03.2017
- Operate cash register
- Pick up pre-defined and drop off money (blind drop)
- Restock merchandise as needed
- Take orders n/and accommodate customers to their liking
- Make sure the area was always clean and look presentable
- Stay professional at all times
Concession | Cashier | Room Manager | Jet Services Inc.
Washington Nationals Stadium
04.2014 - 09.2016
- Running the stand and answering any and all questions the customers may have.
- Handle cash from $630-$4000 and credit cards.
- Manage the people and money in specific area or room.
- Provide excellent Customer Service
- Operate cash register
- Clean stand at the beginning and end of every night
Fast food | Cashier
Sarku Japan
11.2016 - 05.2016
- Operate cash register
- Clean lobby and bathrooms
- Answer phones and take orders (and relay messages to manager)
Sales Associate | Cashier
Express Factory Outlet-Retail
12.2015 - 02.2016
- Assist customers with finding clothes in their size
- Converse with customer
- Operate cash register
In-Home Nanny
09.2015 - 11.2015
- Care for a 6 month old baby boy from 6:30am-2:30pm or from 12:30-7:30
Education
High School -
Largo High School
Upper Marlboro, Maryland01.2013
Basic Studies
Prince Georges Community College
Upper Marlboro, Maryland01.2014
Psychology
Ashford University
San Diego, CA01-2022
Skills
- Problem-solving skills
- Accuracy and precision
- Workplace safety
- Work independently
- Federal guideline proficiency
- Team collaboration
- Clerical processing
- Problem-solving abilities
- Attention to detail
Communication
I am a down to earth people person and that's not by choice. People migrate to me as if they have known me their whole lives. At first I may seem a little shy but I get comfortable and it's like I've been apart of the team for years. I am always professional when it comes to customers and my fellow coworkers and employers. I love to be in a happy, peaceful, and expressive environment.
Timeline
Mail Processing Clerk
United States Post Office
01.2019 - Current
Fast food | Fountain Worker | Customer Service
MGM National Harbor Resorts International
01.2017 - 03.2017
Fast food | Cashier
Sarku Japan
11.2016 - 05.2016
Sales Associate | Cashier
Express Factory Outlet-Retail
12.2015 - 02.2016
In-Home Nanny
09.2015 - 11.2015
Concession | Cashier | Room Manager | Jet Services Inc.
Washington Nationals Stadium
04.2014 - 09.2016
High School -
Largo High School
Basic Studies
Prince Georges Community College
Psychology
Ashford University
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