Diamonds Ray
Cockeysville
Summary
Experienced Table Games Dealer skilled in maintaining game integrity and managing transactions with precision. Expertise in various table game rules and strategies enhances customer service and fosters loyalty. Dedicated to improving team efficiency and operational effectiveness through proactive problem-solving and collaboration. Committed to creating a welcoming environment that elevates the overall gaming experience.
Overview
11
11
years of professional experience
Work History
Table game dealer
Horseshoe Casino Baltimore
Baltimore
08.2018 - 03.2026
- Monitored player activity and ensured adherence to gaming regulations.
- Managed cash transactions and maintained accurate chip counts at tables.
- Trained new dealers on game rules and customer service standards.
- Provided customer services by assisting customers with problem solving resolutions
- Assisting team members with daily procedures to meet business standards
- Paying attention to details to certify no fraud activity
cashier
paddle boats
Baltimore
03.2018 - 10.2018
- Processed cash transactions accurately at point of sale.
- Provided customer support by addressing inquiries and resolving issues.
- Collaborated with team members to achieve business objectives.
Picker
Amazon
Baltimore
04.2015 - 03.2018
- Picked orders to meet customer demands efficiently
- Conducted inventory counts to ensure accurate stock levels
- Resolved errors on processing floor to minimize delays in operations
- Inspected products for quality and damage to ensure standards were met
Cashier
Kmart
Baltimore
10.2014 - 04.2016
- Processed cash transactions accurately to ensure smooth transactions for customers.
- Guided customers in resolving inquiries and meeting their needs
- Trained new employees on company procedures to facilitate onboarding and improve team efficiency.
Education
High school diploma - Some college
Patapsco highschool
1800 Wise Ave01-2014
Some College (No Degree) -
CCBC Dundalk
7200 sollers point rdSkills
- Game Operations
- Cash Handling
- Identification checks
- Product Knowledge
- Equipment Management
- Report generation
- Time management
- Customer experiences
- Team goals
- Problem Solving
- Adaptability
- Teamwork
- Creativity
- Gaming Systems
Awards
- Honors
- Future Educators of America
Timeline
Table game dealer
Horseshoe Casino Baltimore
08.2018 - 03.2026
cashier
paddle boats
03.2018 - 10.2018
Picker
Amazon
04.2015 - 03.2018
Cashier
Kmart
10.2014 - 04.2016
High school diploma - Some college
Patapsco highschool
Some College (No Degree) -
CCBC Dundalk