Diego Laut
Hampstead,md
Summary
Adept Certified Master GM and EV Technician with a proven track record at Jerry's Chevrolet, Auto Nation, and Bob Bell for enhancing customer satisfaction through expert troubleshooting and efficient problem resolution. Skilled in advanced diagnostics and maintenance, I excel in attention to detail and fostering team productivity. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Certified Master GM Technician, Ev Technician
Jerrys Chevorlet
08.2023 - Current
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
- Diagnosed and repaired problems with electrical and mechanical systems.
Certified Master GM Technician, Ev Technician
Bob Bell Chevy
08.2022 - 07.2023
- Increased equipment lifespan, performing preventive maintenance and timely repairs.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Enhanced customer satisfaction by providing timely and effective solutions to complex electrical issues.
- Enhanced team productivity with effective coordination of tasks and resources during major installations.
Certified Master GM Technician, EV Technician
Auto Nation Chevrolet
02.2010 - 07.2022
- Fostered a positive work environment to improve team morale and productivity levels.
- Utilized advanced diagnostic equipment to accurately identify issues within vehicle electrical systems leading to expedited resolutions for satisfied customers.
- Displayed strong work ethic, time management skills, and attention to detail, contributing to the overall success of the automotive repair facility.
Education
Certified GM Technician, Ev Technician -
Lincoln Tech
02-2010
High School Diploma -
Dulaney High School
06-2002
Skills
- Effective Diagnostic
- Maintenance and Troubleshooting
- Attention to detail
- Problem resolution
Certification
ASE Master Technician
Timeline
Certified Master GM Technician, Ev Technician
Jerrys Chevorlet
08.2023 - Current
Certified Master GM Technician, Ev Technician
Bob Bell Chevy
08.2022 - 07.2023
Certified Master GM Technician, EV Technician
Auto Nation Chevrolet
02.2010 - 07.2022
ASE Master Technician
Certified GM Technician, Ev Technician -
Lincoln Tech
High School Diploma -
Dulaney High School
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