Dimitri Johnson
Capital heights
Summary
Developed strong collaborative and multitasking skills in fast-paced environment, ensuring efficient handling of various tasks. Transitioning into new field with focus on leveraging problem-solving capabilities and adaptability. Seeking opportunities to apply and grow versatile skills in dynamic and supportive setting.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Associate in training
Community forklift
09.2024 - Current
- Assisting with daily warehouse operations, including moving salvaged building materials, furniture, and equipment
- Shadowing experienced associates in safe forklift operation and warehouse management
- Supporting efforts to reduce waste by processing donations and ensuring items are stored safely for reuse
- Assisting customers by locating specific items and helping them with loading materials into vehicles
- Participating in community outreach events to raise awareness about sustainability and reuse
IT Support Technician
Tech link services
04.2023 - 08.2024
- Provided technical support to users, resolving hardware and software issues
- Configured and maintained network equipment, including routers and switches
- Monitored network performance and ensured the stability of internet connections
- Assisted in the deployment and management of Active Directory and user accounts
- Trained staff on basic cybersecurity practices to minimize threats from phishing and malware
Education
High school diploma -
Fairmont heights high school
05.2022
Skills
- Active Directory
- Network related Issues
- Compliance frameworks
- Microsoft Azure
- Barracuda
- G suite
- Sentinel One
- Service Now
- Inventory and stocking
- Organization
- Customer assistance
- Strong communication and interpersonal skills
- Transaction processing
- Collaborative teamwork
- Verbal and written communication
- Team collaboration
- Multitasking and organization
- MS office
- Attention to detail
- Customer service
- Computer skills
Certification
- CompTIA Security+ (SY0-601)
- CompTIA Network+
- CompTIA A+
- Security+
- Investment risk management
Timeline
Associate in training
Community forklift
09.2024 - Current
IT Support Technician
Tech link services
04.2023 - 08.2024
High school diploma -
Fairmont heights high school
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