Dinorah Brignoni
Edgewood
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Compassionate Canine Care Technician recognized for ability to complete tasks efficiently and with high productivity. Skilled in health monitoring to ensure optimal care for dogs. Excel in communication, empathy, and patience, ensuring positive interactions with both canines and team members. Possess deep understanding of canine behavior and welfare needs, leveraging these skills to provide exceptional care in fast-paced environments.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
Work History
Assisted Canine Care Tech
Best Friends Fur Ever
Joppa
05.2022 - Current
- Provided daily care and attention to dogs in a safe environment.
- Maintained cleanliness and hygiene of pet areas and equipment.
- Assisted with feeding medication, and exercise routines for dogs.
- Monitored canine behavior and reported concerns to management.
- Collaborated with team members to ensure efficient workflow in care tasks.
- Trained new staff on canine handling and safety protocols.
- Conducted regular inspections of kennels to ensure cleanliness and safety standards were met.
- Interacted positively with clients while providing information on proper pet care techniques.
- Ensured that all paperwork was completed accurately prior to releasing an animal from the facility.
- Monitored canines for signs of illness or injury, and reported any changes to supervisor immediately.
- Administered first aid treatment when necessary until veterinary attention could be obtained.
- Engaged with pet owners to discuss care needs and updates.
Front Desk Receptionist
Centro Medico Veterinario de Guaynabo
Guaynabo,
01.2016 - 12.2018
- Greeted clients and pets upon arrival for veterinary services.
- Managed appointment scheduling using clinic software system.
- Answered phone calls and addressed client inquiries promptly.
- Coordinated follow-up appointments and reminders for clients.
- Handled payments and managed transactions efficiently at the front desk.
- Maintained a clean and welcoming reception area for visitors.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
Human Resources Assistant
Quest Pdg
Guaynabo,
01.2014 - 12.2015
- Managed employee records and maintained confidential personnel files.
- Maintained accurate records of employee information such as wages, performance reviews, benefits, leaves of absence.
- Performed administrative tasks related to payroll processing or benefit administration.
- Monitored timekeeping records for accuracy and completeness.
- Managed confidential employee information with discretion and integrity.
- Review and verify employee time sheets for accuracy and compliance.
- Prepare and distribute payroll reports to management on a regular basis.
Education
Bachelor of Science - Animal Health Technologist
Universidad De Puerto Rico
Rio Piedras, PR 01.1981 - 05.1986
Skills
- Canine care
- Pet safety protocols
- Behavior monitoring
- First aid administration
- Staff training
- Attention to detail
- Team collaboration
- Client engagement
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Assisted Canine Care Tech
Best Friends Fur Ever
05.2022 - Current
Front Desk Receptionist
Centro Medico Veterinario de Guaynabo
01.2016 - 12.2018
Human Resources Assistant
Quest Pdg
01.2014 - 12.2015
Bachelor of Science - Animal Health Technologist
Universidad De Puerto Rico
01.1981 - 05.1986