Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dion Harris

Oxon Hill

Summary

Strategic COO known for unparalleled productivity and efficiency in task completion. Specialize in operational optimization, financial oversight, and strategic planning, ensuring seamless integration of processes and goals. Excel in leadership, communication, and problem-solving, leveraging these soft skills to drive team performance and organizational success.

Skilled front store clerk with relevant experience in providing top-notch customer service, managing inventory, and facilitating smooth transactions. Strengths include time management, communication skills, and adaptability. In previous roles, improved store efficiency through effective merchandise display and organization. Possess strong knowledge of product placement strategies with ability to troubleshoot issues promptly.

Skilled Floor Care Technician with background in maintaining cleanliness, safety, and aesthetic appeal of various floor types. Experience includes operation of professional cleaning equipment, application of maintenance procedures, and adherence to health standards. Strengths include problem-solving skills, ability to follow instructions precisely, and commitment to providing high-quality service. Previous work has resulted in improved hygiene levels and enhanced visual appearance of floors across diverse settings.

Highly skilled Cleaning Technician with comprehensive background in commercial and residential cleaning. Specialize in using modern equipment, eco-friendly products, and effective methods for optimal cleanliness. Strong ability to multitask, manage time efficiently, and maintain professionalism under pressure. Notably improved the sanitation standards at previous place of employment by implementing innovative cleaning techniques.

Overview

10
10
years of professional experience
2011
2011
years of post-secondary education

Work History

COO

Allwayz Clean
Temple Hills
01.2014 - 01.2024
  • Oversaw daily operations to ensure efficient service delivery at Allwayz Clean.
  • Implemented processes to improve team performance and service reliability.
  • Managed vendor relationships to maintain quality supplies for cleaning services.
  • Coordinated employee training programs for operational excellence and safety compliance.
  • Developed strategies for resource allocation to optimize operational workflows.
  • Led initiatives to enhance customer satisfaction through improved service standards.
  • Fostered a collaborative team environment to promote strong communication and support.
  • Supervised the executive team, providing guidance on operational decisions.

Floor Care Technician

Allwayz Clean
Temple Hills
01.2014 - 01.2024
  • Operated floor cleaning equipment to maintain hygiene and cleanliness standards.
  • Conducted regular inspections of floors to identify maintenance needs and wear.
  • Applied appropriate floor care chemicals following safety protocols and guidelines.
  • Restocked janitorial closets with necessary supplies for daily operations.
  • Assisted in moving furniture for special events or projects around the facility.
  • Conducted regular inspections of equipment ensuring it is well maintained.
  • Stripped wax from floors using chemical strippers and applied new coats of wax to finish the job.
  • Cleaned upholstery, carpets and curtains with vacuum cleaners or steam-cleaning machines.

Cleaning Technician

Allwayz Clean
Temple Hills
01.2014 - 01.2024
  • Maintained cleanliness and organization in residential and commercial spaces.
  • Operated various cleaning equipment and tools effectively.
  • Followed safety protocols to ensure a safe working environment.
  • Collaborated with team members to complete large cleaning projects efficiently.
  • Inspected areas for cleanliness and addressed any issues promptly.
  • Stocked cleaning supplies to ensure availability during tasks.
  • Trained new staff on cleaning procedures and best practices.
  • Communicated with clients to address specific cleaning requests or concerns.

Front Store Clerk

Cvs
Washington
01.2014 - 01.2015
  • Assisted customers with product selections and inquiries.
  • Maintained cleanliness and organization of front store displays.
  • Operated cash register and processed customer transactions efficiently.
  • Stocked shelves and ensured products were properly labeled and displayed.
  • Maintained knowledge of current promotions, policies regarding payment and exchanges, security practices.
  • Processed returns and exchanges according to company policy.
  • Organized merchandise displays to promote sales.
  • Received shipment of merchandise and restocked shelves accordingly.

Education

Crossland High
Temple Hills, Maryland

Skills

  • Operational strategy
  • Vendor management
  • Process improvement
  • Training development
  • Customer satisfaction
  • Team leadership
  • Executive supervision
  • Problem solving
  • Employee training
  • Workforce planning
  • Customer service
  • Cash handling
  • Chemical handling
  • Equipment maintenance
  • Cleaning techniques
  • Operational oversight

Timeline

COO

Allwayz Clean
01.2014 - 01.2024

Floor Care Technician

Allwayz Clean
01.2014 - 01.2024

Cleaning Technician

Allwayz Clean
01.2014 - 01.2024

Front Store Clerk

Cvs
01.2014 - 01.2015

Crossland High
Dion Harris