Summary
Overview
Work History
Education
Skills
Timeline
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Dion Marks

Glen Burnie

Summary

Dynamic General Manager with a proven track record at KidStrong, excelling in operations management and team leadership. Spearheaded strategies that drove year-over-year growth and enhanced efficiency. Renowned for fostering strong relationships and mentoring staff, while implementing innovative solutions to elevate performance and client satisfaction.

Overview

7
7
years of professional experience

Work History

General Manager

KidStrong
07.2024 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.

General Manager

KidStrong
10.2023 - 07.2024
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Formulated policies and procedures to streamline operations.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.

Head Coach

KidStrong
01.2023 - 10.2023
  • Developed athletes'' skills through personalized coaching, resulting in higher individual achievements.
  • Fostered a positive team environment with clear communication and motivational techniques.
  • Maintained strong relationships with students, parents, and co workers for program support and success.
  • Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.
  • Improved team performance by implementing effective training programs and strategies.

Physical Therapist Technician

Excel Physical Therapy
06.2018 - 03.2022
  • Promoted patient safety by monitoring equipment usage and ensuring proper technique during rehabilitation exercises.
  • Increased clinic efficiency by maintaining detailed records of patient progress, updating treatment plans as needed.
  • Built rapport with patients, establishing trust that facilitated open communication about their goals and concerns during therapy sessions.
  • Helped maintain inventory levels of essential supplies required for daily operation within the clinic setting, contributing to overall efficiency.

Education

Child And Adolescence Studies - Child Development

Bowie State University
Bowie, MD
05-2022

High School Diploma -

Northern High School
Owings, MD
06-2017

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Effective leader
  • Time management
  • Team leadership
  • Training and development

Timeline

General Manager

KidStrong
07.2024 - Current

General Manager

KidStrong
10.2023 - 07.2024

Head Coach

KidStrong
01.2023 - 10.2023

Physical Therapist Technician

Excel Physical Therapy
06.2018 - 03.2022

Child And Adolescence Studies - Child Development

Bowie State University

High School Diploma -

Northern High School

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