D'mitrius Ballard
Temple Hills,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level floor technician position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
Professional Boxer
Golden Boy Promotions
02.2013 - Current
- Focused on improving strength, agility, stamina and technique.
- Ate healthy, nutritious meals on regular schedule.
- Pursued strong exercise regimen to stay in peak physical condition.
- Trained heavily every day to improve skills.
- Attended all practices, meetings, and workouts on time.
- Adapted quickly to changing game plans and strategies.
- Followed instructions from coaches to execute consistent and effective results.
- Promoted positive attitude and competitive spirit during training and gameplay.
- Collaborated with teammates and coaches to build relationships and create cohesive team environment.
- Exhibited excellent teamwork and strong work ethic by promoting camaraderie.
- Managed time effectively while traveling for games, attending practice, and going to classes.
- Worked with coaches and trainers to understand and implement improvement strategies.
- Practiced with team on schedule and trained alone to enhance athletic abilities and contributions to team success.
- Applied discipline and sense of responsibility toward all team and personal activities.
- Determined areas in need of improvement and optimized strategies to strengthen performance.
- Trained extensively 15 hours per week for upcoming competitions to perform at top-level.
- Effectively communicated with diverse group of athletes, coaches, and game officials using dynamic listening and open-ended questioning skills.
- Helped new team members acclimate to procedures, collaborate with fellow athletes and enhance competitive performances.
- Optimized nutrition, training regimens and lifestyle choices to keep fitness at optimal levels.
- Maintained professionalism when attending charity, sporting and media events as team representative.
Stock Clerk
Target Store
10.2022 - 05.2023
- Maintained effective team member communication.
- Answered customer questions and provided detailed product information.
- Conducted inventory and restocked items throughout day.
- Checked and pulled defective or expired products from shelves.
- Applied proper safety procedures in warehouse, stockroom, and store, and immediately informed management of safety concerns.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Conducted periodic inventory inspections and reported out-of-stock items.
- Completed physical inventory counts each month.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information
Uploader/Warehouse Packer
United Parcel Service, UPS
11.2020 - 05.2021
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Operated tape machines, scales and label printers to package items correctly.
- Packed, weighed and shipped items per customer specifications.
- Added packed boxes to conveyor belts for movement to shipping stations.
- Created shipping labels to complete daily order processing.
- Loaded merchandise into specific packages suited for product dimensions.
- Placed, tagged, and secured merchandise in diverse designated areas.
- Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.
- Organized items on racks, shelves and bins to maintain established order.
- Restocked products and rotated items according to standard procedures.
- Operated manual pallet jacks and forklifts to move and store materials.
- Reviewed orders to verify products met specifications.
- Stocked and organized products in warehouse for easy accessibility and order fulfillment.
- Loaded and unloaded trucks with products and packaging materials for delivery to and from facility.
- Kept work areas neat, clean and free from debris.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Packed, weighed and shipped items per customer specifications
Guest Services Associate
Gaylord National Resort & Convention Center
10.2018 - 02.2020
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Booked appointments, accepted payments and answered guest questions.
- Interacted with customer service team to deliver consistent, exceptional service to all guests.
- Engaged guests entering facility and offered to assistance with wayfinding.
- Resolved guest issues with rooms or reservations with knowledgeable and friendly service.
- Gave information about area attractions and provided directions.
- Enhanced membership sales by providing excellent customer service and staff management.
- Exceeded specific company objectives by fostering relationships with staff and customers to increase revenue.
- Explained hotel's policies and procedures to guests upon check-in.
- Oversaw front desk operations with eye for hotel reputation, staff productivity, and operational efficiency.
- Maintained working knowledge of nightlife, local dining establishments and historic sites to share with hotel guests.
- Performed loss prevention tasks and avoided theft by maintaining alertness and coaching employees on attentive customer service programs.
- Performed concierge services for guests.
- Fostered close-knit relationships with clients by exemplifying top-notch customer service to drive revenue.
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Welcomed guests on arrival, displaying professional and friendly approach.
Education
High School Diploma -
Friendly High School
Fort Washington, MD06.2011
Skills
- Active Learning
- Agility Improvements
- Strength Development
- Conditioning Exercises
- Excellent Teamwork
- Social Perceptiveness
- Product Verification
- Supportive Listening Skills
- Positive Interactions
Timeline
Stock Clerk
Target Store
10.2022 - 05.2023
Uploader/Warehouse Packer
United Parcel Service, UPS
11.2020 - 05.2021
Guest Services Associate
Gaylord National Resort & Convention Center
10.2018 - 02.2020
Professional Boxer
Golden Boy Promotions
02.2013 - Current
High School Diploma -
Friendly High School
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