Dodi Allotey
Beltsville
Summary
Results-focused Maintenance & Operations specialist with 5+ years in facility maintenance environments and strong technical expertise, complemented by certifications in EPA Universal, OSHA 30 and nearing completion of my Bachelor of Science in Management Information Systems (expected Dec. 2026). Proven track record in leading cross-functional maintenance teams at multifamily residential sites with a focus on exceptional resident satisfaction and maintaining high-quality amenities. Has strong analytical and interpersonal skills to effectively coordinate daily tasks, ensure prompt and effective issue resolution and mentor junior staff. Aiming to use my expertise in a collaborative, growth-oriented setting where my passion for continuous learning and improvement aligns with organizational goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Steamfitter
Union Local 602 - Steamfitters UA
Washington DC Metro Area
09.2020 - 05.2023
- Delivering Expert Mechanical Systems Solutions
- Designed, installed and maintained advanced HVAC, plumbing and piping infrastructure for commercial and residential clients, adhering to strict quality assurance protocols and safety standards.
- Collaborated with multidisciplinary construction teams on high-rise and hospital projects, maintaining open communication channels to resolve issues promptly and ensure timely project completion.
- Vetted materials and tools for best functionality and durability, implementing cost-effective measures while maintaining exceptional craftsmanship standards.
Maintenance Technician/Acting Manager
Allium Place Apartments - Kettler
Silver Spring, MD
10.2024 - Current
- Leading Maintenance Operations at Multifamily Site
- Supervise a maintenance team ensuring all maintenance and make-ready work meets deadlines and standards.
- Coordinate and implement routine and emergency service requests including HVAC, electrical, plumbing and appliance repair while consistently exceeding resident service expectations.
- Develops and implements strategies to achieve the highest possible net operating income through effective management of turnover units, vacancy, rent and other revenue streams and assists in the preparation and administration of the community operating budget.
- Ensures the maintenance team adheres to the company's safety programs and processes, maintains MSDS sheets, ensures compliance with OSHA regulations, monitors inventory levels of frequently used parts and supplies, tracks and ensures completion of preventative maintenance schedule, directs the make-ready operations to ensure timely re-lease of apartments to market ready status, coordinates and manages vendor activity, ensures accurate reporting of maintenance activities within the software system and participates in on-call rotations, supporting all after-hours resident requests.
- Lead cross-functional maintenance operations at large-scale multifamily properties, overseeing project coordination and service request fulfillment to meet resident satisfaction targets.
- Help routine and priority service requests, achieving exceptional resident satisfaction through efficient resolution of HVAC, electrical and plumbing issues while mentoring junior team members on technical excellence.
- Manage apartment turn-over and implement efficiency enhancements to reduce days-to-rent averages by up to [X]% within tight deadlines, ensuring maximum unit availability and rental income.
- Coordinate contract services, inventory control, compliance documentation and on-call scheduling while advocating for process improvements and fostering collaborative team culture through regular feedback and mentorship.
- Perform tasks requiring 25-50+ lbs of lifting, walking on uneven terrain, working outdoors in adverse conditions and occasional exposure to extreme temperatures or chemicals, emphasizing health, safety and environmental consciousness.
Education
Bachelor of Science - Management Information Systems
University of Maryland Global Campus
12-2026
Skills
- HVAC (Troubleshooting, Repair)
- Plumbing
- Electrical
- Appliance Repair
- Steamfitting
- Carpentry
- Drywall
- Painting
- Central Plant
- Split Systems
- Team Supervision
- Make-Ready/Turnover Management
- Preventative Maintenance
- On-Call Coordination
- OSHA 30
- Risk Management
- Building Codes
Certification
- EPA Universal Certification
- OSHA 30-Hour Certification
- [Optional: include any more military or trade certifications]
Timeline
Maintenance Technician/Acting Manager
Allium Place Apartments - Kettler
10.2024 - Current
Steamfitter
Union Local 602 - Steamfitters UA
09.2020 - 05.2023
Bachelor of Science - Management Information Systems
University of Maryland Global Campus