Dolce Rozzell
Baltimore
Summary
Dynamic transportation professional with a proven track record at Amazon, excelling in delivery logistics and safety compliance. Adept at optimizing routes and fostering strong customer relationships, I ensure timely and secure transport of goods. Recognized for maintaining high standards in vehicle inspection and providing exceptional service throughout the delivery process.
Overview
24
24
years of professional experience
Work History
Transportation Associate
Amazon
Baltimore
10.2019 - Current
- Transported goods safely between locations using company vehicles.
- Maintained accurate delivery logs for all shipments and routes.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Communicated with dispatch to receive updated delivery instructions.
- Loaded and unloaded cargo efficiently following safety protocols.
- Collaborated with warehouse staff to streamline loading procedures.
- Adhered to traffic regulations while navigating various routes.
- Assisted in training new drivers on best practices and safety measures.
- Adhered to safety regulations while driving vehicles on public roads.
- Worked with dispatch to update routes and inform customers of delays.
- Maintained safe driving habits to protect property and general public on roadways.
- Obeyed traffic laws and followed established traffic and transportation procedures.
- Provided excellent customer service throughout all stages of delivery process.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Maintained cleanliness of truck interior and exterior and ensured vehicle was fueled at end of shift.
- Performed pre-trip inspections on assigned vehicle prior to departure from facility.
- Managed proper transportation of dangerous goods with no incidents.
Assistant Manager
Evelyn Hill Inc. Ft. McHenry
11.2010 - 09.2019
- Provide exceptional customer service
- Receive and process payments from customers
- Opened and closed the store
- Promoted sales and store services
- Assisted with the hiring, training, development, coaching and retention of store associates
- Maintained store appearance including stock replenishment and general housekeeping
- Maintained stock inventory including ordering, shipping, and receiving
- Assisted in the management of controllable expenses to meet company guidelines
- Completed all required paperwork and banking procedures
Store Manager
Claire's
02.2007 - 11.2010
- Promoted sales and store services
- Provided customers with product knowledge and exceptional customer service
- Assisted with the hiring, training, development, coaching and retention of store associates
- Motivated staff and created a positive working environment
- Assisted with the implementation of promotional displays in a timely manner
- Assisted with maintaining various operational activities of the store
- Completed all required paperwork and banking procedures
- Maintained store appearance including stock replenishment and general housekeeping
- Assisted in the management of controllable expenses to meet company guidelines
Crew Member
McDonald's
07.2006 - 02.2007
- Received and fulfilled orders from customers
- Operated cash register
- Cleaned shelves, bins, tables and coolers
Key Holder
Airport Wireless
01.2002 - 06.2006
- Drove sales and provided outstanding customer service
- Assisted customers at the cash wrap in a friendly and efficient manner
- Handled all merchandise returns and customer concerns in a positive and expedient manner
- Developed and maintained a thorough knowledge of store products and television programs
Education
Diploma -
St. Francis M. Wood High School
Baltimore, MD06-2005
Skills
- Vehicle inspection
- Delivery logistics
- Cargo handling
- Safety compliance
- Route optimization
- Customer relationship management
Timeline
Transportation Associate
Amazon
10.2019 - Current
Assistant Manager
Evelyn Hill Inc. Ft. McHenry
11.2010 - 09.2019
Store Manager
Claire's
02.2007 - 11.2010
Crew Member
McDonald's
07.2006 - 02.2007
Key Holder
Airport Wireless
01.2002 - 06.2006
Diploma -
St. Francis M. Wood High School