Dominic darden
Owings Mills
Summary
Experienced with inventory management, ensuring accurate stock levels and timely order processing. Utilizes forklift operation skills to optimize warehouse space and streamline logistics. Track record of maintaining safety standards and promoting effective teamwork.
Professional warehouse worker with strong background in efficient inventory management and order fulfillment. Skilled in operating forklifts, managing stock levels, and ensuring timely deliveries. Strong focus on team collaboration and achieving results, consistently adapting to changing needs. Reliable and flexible with excellent organizational and problem-solving skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Delivery Driver
Fisher Auto Parts, Inc
11.2023 - Current
- Pull and check all orders
- Conduct inventor
- Return any defects, new or unused parts from customers
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Maintained strong relationships with clients through proactive communication and personalized service.
Delivery Driver
Amazon.Inc
06.2023 - 11.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Warehouse Worker
Amazon.Inc
01.2021 - 05.2023
- Demonstrated flexibility in adapting to changes in job duties or shifts when necessary due to fluctuating workload demands.
- Collaborated with team members for smooth operations during peak hours.
- Reported any discrepancies or damaged items found during inventory counts, leading to accurate record-keeping and timely resolution of issues.
- Streamlined order fulfilment by effectively picking, packing, and shipping products.
- Maintained a clean and safe work environment to prevent accidents and facilitate productivity.
- Strengthened teamwork among colleagues by assisting others when needed without compromising personal responsibilities.
- Received positive feedback from supervisors for consistently meeting performance targets.
- Balanced multiple tasks simultaneously, such as receiving inbound shipments, organizing inventory, and fulfilling orders efficiently.
- Participated in regular safety meetings to stay informed about potential hazards or issues within the warehouse environment.
- Provided training for new hires on warehouse procedures and safety protocols, ensuring a well-prepared workforce.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
Supervisor
ABM Industries, Inc
06.2019 - 01.2021
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Supervisor of Shipping
Thrift Books
03.2016 - 01.2019
- Picked orders, scanned products and packed boxes.
- Checked shipments against paperwork and signed documents.
- Assisted in maintaining a safe working environment by following established workplace safety guidelines.
- Developed strong relationships with carriers, leading to improved communication and more efficient problem-solving capabilities.
- Processed and restocked returns.
- Trained new team members on company shipping processes, enhancing overall department performance.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Trained new employees and delegated daily tasks and responsibilities.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
Shipper
Crispy Bagel
08.2013 - 02.2016
- I conduct inventory for orders going out that day and also projected orders for the next day.
- Load trucks and document how many orders and where they are located in the truck.
- Drive forklift.
- Improved accuracy in order fulfillment through meticulous attention to detail when picking, packing, and labeling orders.
- Maintained a safe work environment, adhering to safety protocols and conducting regular inspections.
- Contributed to reducing product damage by properly packing items and securing them for transport.
- Collaborated effectively with team members to expedite order fulfillment and maintain smooth operations.
- Demonstrated adaptability and flexibility, taking on additional responsibilities during peak periods to ensure the team met all objectives.
- Managed inventory control, verifying quantities received against invoices and updating system records accordingly.
- Trained new employees on warehouse procedures, ensuring efficient integration into the team while maintaining high productivity levels.
Inventory Scanner
RGIS Inventory Specialists
01.2013 - 08.2013
- Supported management in making informed decisions through providing accurate and up-to-date inventory reports.
- Assisted in annual physical inventories, ensuring an accurate count was completed within designated timeframes.
- Ensured timely updates of inventory records with meticulous data entry and verification.
- Achieved high levels of customer satisfaction through effective communication with both internal teams and external clients regarding inventory-related inquiries.
- Maintained optimal scanner performance, performing routine maintenance checks and troubleshooting as needed.
- Demonstrated commitment to safety regulations during all aspects of the job, including safe operation of scanners and adherence to proper lifting techniques when moving products.
- Consistently met strict deadlines for completing inventory scans, supporting efficient operations across all departments.
Warehouse Forklift Operator
Frederick P Winner
05.2006 - 01.2009
- Pull orders, check inventory
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Participated in regular safety meetings, staying up-to-date on best practices in regards to safe and efficient operation of a warehouse forklift.
Education
High School -
Southwestern High School
Skills
- Forklift Operator
- Leadership
- Custodial experience
- Floor care
- Supervising experience
- Forklift Operation
- Customer Engagement
- Commercial cleaning
- Positive attitude
- Valid Driver's license
- Teamwork and collaboration
- Customer service
- Attention to detail
- Dependable and reliable
- Packaging and labeling
- Picking and packing
- Cleaning and organizing
- Pallet jacks
- Inventory management
- Data entry
- Materials handling and transport
- Forklift operation
- Safety protocols
- Basic mathematics
- Assembly and production
- Order preparation
- Inventory tracking
- Quality control
- Safety training
- Health and safety regulations
- Warehouse equipment maintenance
- Shipment palletization
- Equipment operation
- Heavy equipment operation
- Shipping documentation
- Multitasking and organization
- Verbal and written communication
- Truck processing
- Labeling and sorting
- Shipment unpacking
- Able to lift and carry 75 lbs
- Barcode scanning
- Skid building
- Willing to learn
- Lifting and sorting
- Labeling and boxing
- Truck loading and unloading
- Pallet jack operation
- Decision-making
- Warehouse environment safety
Certification
Driver's License, 12/01/14, 11/30/22, C
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
English
Professional Working
Timeline
Delivery Driver
Fisher Auto Parts, Inc
11.2023 - Current
Delivery Driver
Amazon.Inc
06.2023 - 11.2023
Warehouse Worker
Amazon.Inc
01.2021 - 05.2023
Supervisor
ABM Industries, Inc
06.2019 - 01.2021
Supervisor of Shipping
Thrift Books
03.2016 - 01.2019
Shipper
Crispy Bagel
08.2013 - 02.2016
Inventory Scanner
RGIS Inventory Specialists
01.2013 - 08.2013
Warehouse Forklift Operator
Frederick P Winner
05.2006 - 01.2009
High School -
Southwestern High School
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