Summary
Overview
Work History
Education
Skills
Timeline
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Dominic Johnson

Germantown

Summary

Dynamic and dependable professional with a friendly demeanor, experienced at Nothing Bundt Cakes. Proven ability to enhance customer satisfaction through effective problem-solving and teamwork. Skilled in cash handling and maintaining accurate transactions, while fostering positive relationships that drive repeat business. Adaptable and committed to delivering exceptional service in fast-paced environments.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

6
6
years of professional experience

Work History

GSR

Nothing Bundt Cakes
09.2023 - Current
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked well in a team setting, providing support and guidance.

Park Representative

Adventure Park USA
06.2022 - Current
  • Contributed to increased visitor satisfaction by promptly addressing concerns and resolving issues.
  • Fostered positive relationships with local community groups, schools, businesses, and other stakeholders to promote the park''s mission and goals effectively.
  • Ensured visitor safety by enforcing park rules, regulations, and policies consistently.
  • Assisted in planning and executing community events to enhance visitor engagement.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Cashier

Weis Markets Inc
03.2020 - 06.2022
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer and balanced registers at end of shifts.
  • Assisted customers with product inquiries and resolved complaints professionally.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

High School Diploma -

Gaithersburg Highschool
Gaithersburg, MD
06-2017

Pastry Arts Certificate -

Sunflower Bakery
Rockville, MD
07-2018

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving

Timeline

GSR

Nothing Bundt Cakes
09.2023 - Current

Park Representative

Adventure Park USA
06.2022 - Current

Cashier

Weis Markets Inc
03.2020 - 06.2022

High School Diploma -

Gaithersburg Highschool

Pastry Arts Certificate -

Sunflower Bakery

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Dominic Johnson