DONALD A. GANGES
Baltimore
Summary
Dedicated law enforcement professional with commitment to protecting public safety and upholding law. Known for reliability, adaptability, and strong sense of duty, contributing to cohesive team environment. Possesses key skills in crisis management and community outreach, ensuring effective collaboration and positive outcomes.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Corporal / Police Officer
Anne Arundel County Police Department
Anne Arundel County, MD
09.2018 - Current
- Serve as a sworn law enforcement officer responsible for protecting life and property, enforcing federal, state, and local laws, and responding to calls for service.
- Conduct criminal and preliminary investigations and prepare detailed incident and arrest reports.
- Maintain positive relationships with community members through proactive engagement and problem-solving initiatives.
- Assigned to the Community Relations Division, fostering partnerships between the department and the community.
- Utilize department technology and investigative resources, including License Plate Reader (LPR) systems.
- Apply crisis intervention techniques when interacting with individuals experiencing behavioral health crises.
- Perform traffic enforcement and utilize radar equipment to promote roadway safety.
- Serve in a leadership capacity as a Corporal, providing guidance and direction to subordinate officers when assigned.
Security Officer
PVH Corp
Hanover, MD
2022 - Current
- Provides a comprehensive security police detail, ensuring a safe environment for staff and customers.
- Recruited, interviewed and hired qualified Police and Sheriff for a secondary detail.
- Managed schedules to maintain consistent coverage for the business.
- Successfully reduced inventory shrinkage to 3% through effective loss prevention strategies, while Collaborated with store management to prevent, develop and enforce loss prevention protocols.
- Monitored premises to ensure safety and security of employees and assets.
- Conducted regular patrols to detect and prevent potential security breaches.
Store Manager
Polo Ralph Lauren
01.2016 - 01.2018
- Directed all aspects of daily store operations for a high-volume retail location, ensuring exceptional customer service and adherence to brand standards.
- Led, coached, and developed a team of 30–50 associates and supervisors, fostering a culture of accountability, teamwork, and performance excellence.
- Managed recruitment, onboarding, training, scheduling, performance evaluations, and employee development initiatives.
- Drove sales performance through effective leadership, customer engagement strategies, and operational execution.
- Implemented loss prevention and inventory control measures that significantly reduced shrink from 20% to 10%.
- Monitored key performance indicators (KPIs), sales trends, and operational metrics to maximize profitability and efficiency.
- Maintained visual merchandising standards and ensured compliance with Polo Ralph Lauren brand presentation guidelines.
- Collaborated with district leadership to execute company initiatives, promotional campaigns, and operational objectives.
- Oversaw cash management, inventory control, and store safety procedures while maintaining operational excellence.
- Recognized for contributing to the store's achievement of Store of the Quarter, demonstrating outstanding sales performance, customer service, and operational execution.
Store Manager
BCBG MaxAzria
Hanover, MD
11.2014 - 2016
- Managed overall daily operations and supervision of the store.
- Drove sales performance through customer service and client development.
- Managed email and phone orders, store calendars, financial spreadsheets, and employee schedules.
- Controlled operational costs and losses while working to exceed sales goals.
- Recruited, hired, trained, and developed store personnel.
- Utilized Microsoft Excel to track weekly and monthly sales performance.
Co-Store Manager
Forever 21
Hanover, MD
11.2013 - 11.2014
- Assisted in overseeing profitable store operations and overall sales performance.
- Supported store leadership through co-ownership and accountability for business results.
- Directed and motivated associates to achieve company objectives.
- Maintained operational paperwork, staffing coverage, visual presentation standards, and customer satisfaction.
- Assisted with employee development, shortage control, safety initiatives, and community involvement.
Education
Bachelor of Arts - Criminal Justice, Political Science
Temple University
Skills
- Law Enforcement Operations (Patrol and Public Safety)
- Criminal Investigations
- Community Policing
- Crisis Intervention
- Report Writing and Documentation
- Evidence Collection
- Leadership and Supervision
- Conflict Resolution
- Interviewing and Communication
- Emergency Response
- Asset Protection and Loss Prevention
- Personnel Training and Development
- Microsoft Office Suite
- Scheduling Assistant
- Conflict de-escalation
Certification
- Crisis Intervention Team (CIT) Certified
- Less-Lethal 40mm Launcher Certified
- Radar Certified
- License Plate Reader (LPR) Certified
- Basic Investigation School Graduate
- Police Mountain Bike Certification
Timeline
Corporal / Police Officer
Anne Arundel County Police Department
09.2018 - Current
Store Manager
Polo Ralph Lauren
01.2016 - 01.2018
Store Manager
BCBG MaxAzria
11.2014 - 2016
Co-Store Manager
Forever 21
11.2013 - 11.2014
Security Officer
PVH Corp
2022 - Current
Bachelor of Arts - Criminal Justice, Political Science
Temple University
Key Achievements
- Successfully managed and developed teams of up to 50 associates and supervisors.
- Reduced inventory shrink through proactive loss prevention initiatives and operational controls.
- Helped lead the store to Store of the Quarter recognition.
- Consistently delivered high standards of customer service, employee engagement, and operational performance.
HONORS & RECOGNITION
Officer of the Month – January 2025