Donald Vincent Balla

• Conducted comprehensive security research and developed strategic plans.
• Managed RMF ATO processes for several programs.
• Adept at training and educating internal users on relevant cyber security procedures and preventative measures
• Optimized program budgets through structured cost management processes within NAVAIR.
• Advanced user of intrusion-detection, IDS/IPS, DLP, SIEM, vulnerability scanning, Web gateway, proxy appliances and antivirus tools
• Knowledge of C++, JavaScript, PHP, HTML5
• Experience working in mixed Windows/Linux, database and virtualized/physical environments
• Trained 150 end users on security processes, procedures and risks via the company’s first security education program
• Administer and maintain classified and unclassified networks for instrumentation and Experimentation Department
• Support IT program goals and objectives
• Life cycle management for program intuitive
• Provide computer communication resources, network equipment, installation planning, account creation and management and training required satisfying project users within the agency and associated program stakeholders
• Identify and resolve technical issues for customers
• Subject matter expert to internal and external contacts in test and evaluation of computer network communication systems, computer communications security and computer communications equipment
• Regular experience with communication protocols analyzes customer problems; and provide technical assistance for assigned IT program/project.

• Responded to assistance requests from users and directed individuals through basic troubleshooting tasks.
• Explained technology-related details in easy-to-understand terms to individuals from different backgrounds and in various job positions.
• Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes.
• Assisted in technical support process refinement to improve customer service and support.
• Documented repair processes and helped streamline procedures for future technical support actions.
• Disassembled computer systems to troubleshoot and resolve hardware issues.
• Delivered local and remote Tier 1 IT support for hardware and software to company personnel.
• Removed malware and viruses from laptops and desktop systems using specialized software.
• Configured new employee work stations consisting of hardware, software and peripheral devices.
• Updated software versions with patches and new installations to close security loopholes and protect users.
• Reviewed current hardware and software configurations and recommended modifications to increase system speed.
• Observed system functioning and entered commands to test different areas of operations.
• Devised incisive workarounds and resolutions for IT-related problems.
• Installed software updates and vulnerability patches on servers to prevent possible threats from penetrating networks.
• Conducted routine maintenance on servers and systems, keeping networks fully operational during peak periods.
• Assisted customers with various types of technical issues via email, live chat and telephone.
• Developed and maintained strong relations with customers to meet quality expectations.
• Focused on project monitoring and management by developing forecasts and tracking expenses.
• Identified needs and coordinated resource allocation to deliver quality standards on time and within budget.
• Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
• Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
• Protected secure data files and regulated access.
• Analyzed system risk to identify and implement appropriate security countermeasures.
• Audited networks and security systems to identify vulnerabilities.
• Analyzed security procedure violations and developed plans to prevent recurrence.
• Updated virus protection systems based on computer virus reports.
• Built firewalls and encrypted data to secure confidential information.

• Management AVMI, NAS Patuxent River
• Project lead on various projects and Programs for Naval Aviation and other Department of Defense projects
• Produce and maintain wiring diagrams, flight clearances, and all paperwork included onproducing protype and project flights
• Testing, troubleshooting and maintaining prototype aircraft systems Install video systems for weapons and instrumentation flights on F18, EA6B, MH60, CH-53 and T45
• Understand theory of operation on all systems including aircraft and projectsBuild and install software for NEXGEN and CAIS package with TTC ware withfor 1553 bus data
• Ability to perform bus simulations and other troubleshooting requirements for
• NEXGEN and CAIS packages
• Fabricate and test Fiber Optic cables with Fiber Optic testing equipment Work on various military grade connectors
• Interpet and follow all wiring diagrams for fabrication of test cables and project packages
• Profiecent in soldering on wire bundles and connectors
• Work with Toughbook programs including all microsoft and Toughbook laptops with software programs such as Omega Manager, Data Reformat Utility, Auto CAD, Teletronic
• Technology Corporation (TTC), Omega Fire, Summit ICU (Instrument Configuration Utility), bus condor 1553 bus simulator and monitor kit and Everest Astro-med Program
• Attended various pilot and engineer briefs and debriefs for project flights
• Occasionally go on travel to other installation and aircraft carriers to fulfill project needs
• Manage and use various hardware software programs for daily operations
• Occasionally must use command prompt and Linux systems
• Structured and applied cost management for various programs with NAVAIR
• Advanced user of intrusion-detection, IDS/IPS, DLP, SIEM, vulnerability-scanning, Web gateway, proxy appliances and antivirus tools
• Knowledge of C, JavaScript, jQuery, PHP, Perl,
• HTML5, CSS, MySQL
• Experience working in mixed Windows/Linux, database and virtualized/physical server environments

Trained 150 end users on security processes, procedures and risks via the company’s first security education program, which is being rolled out companywide.

• Supervision of 20 subordinates marines and 25 aircraft
• Cross-trained and mentored in various aircraft maintenance actions and how to perform other squadron related duties
• Controlled all work loads and other Marine Corps duties
• Performed as a supervisor while on military deployments and military detachments
• Tested, troubleshot, maintained and repaired electronic equipment for aircraft radar system, weapon systems, communicational / navigational and all other electronic systems for the AV8-B
• Harrier
• Performed daily inspections on navigation and communication systems
• Ability to perform engine and generator changes for avionics
• Achieved collateral duty inspector for inspection of aicraft work
• Consistently worked on AV8-B Harrier upgrades and modifications with Boeing and NADEP (Naval Aviation Department)
• Achieved a 95% readiness consistently for more than 27 different aircrafts
• Able to proficiently ready wiring diagrams and troubleshooting manuals
• Worked and maintained lightning pods
• Traveled on detachments and on military deployments.