Summary
Overview
Work History
Education
Skills
Timeline
Generic

Donna DeLuca

Frederick

Summary

Dynamic professional with a proven track record at Freedom Center, excelling in client engagement and behavior modification. Skilled in clinical documentation and team management, I effectively implemented strategies that enhanced patient care and supported community initiatives. Committed to fostering relationships and promoting social skills development for underserved populations.

Versatile Support Specialist skilled handling data, technical issues and personnel support tasks in distributed environment. Self-motivated and attentive with good interpersonal and problem-solving abilities. Offering 4 years of experience in a therapeutic recovery setting.

Overview

2
2
years of professional experience

Work History

Operations Support/ Lead BHT

Freedom Center
06.2024 - Current
  • Used Kipu to document patient information, progress notes, and treatment plans.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Worked as part of collaborative team to address changing needs of clients and families.
  • Learned specialized behavior approaches to implement behavioral strategies.
  • Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
  • Supported client using principles of applied behavior analysis.
  • Kept accurate records by documenting progress and adhering to prescribed behavior plan.
  • Took and monitored vital signs, administered medications, and managed patient behavior.
  • Mentored clients on substance use and life choices.
  • Charted on each patient daily.
  • Maintained patient records, documenting changes in patient condition.
  • Delivered compassionate patient care, focusing on safety, comfort and emotional support.

Outreach Coordinator

Justice & Recovery Advocates
09.2023 - Current
  • Developed network relationships with industry professionals to enhance community awareness and promote services.
  • Pursued quarterly growth targets through strong leadership, analysis, problem-solving, team building, and coaching.
  • Coordinated with community stakeholders for successful implementation of social and community service initiatives.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Partnered with local organizations to expand access to social and community services.
  • Implemented strategies to increase public awareness of social and community service programs.
  • Participated in community events to promote services and engage with public.
  • Assessed community needs and identified resources for social and community service programs.
  • Managed volunteer programs focused on providing community services to underserved populations.

Education

GED -

Department of Education
Chambersburg, PA
08-2023

Skills

  • Team management
  • Client communication
  • Clinical documentation
  • De-escalation techniques
  • Behavior modification
  • Group instruction
  • Relationship building
  • Social skills development
  • Client engagement
  • Team building
  • Recreational activity planning

Timeline

Operations Support/ Lead BHT

Freedom Center
06.2024 - Current

Outreach Coordinator

Justice & Recovery Advocates
09.2023 - Current

GED -

Department of Education

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Donna DeLuca