Donna Tabron-Green
Taneytown
Summary
Hardworking, resourceful, experienced administrative professional offering expertise in customer service, travel coordination, planning and prioritization skills, etc, demonstrated through well over 25+ years of performance. Detail-oriented team player with strong organizational skills able to handle multiple projects simultaneously with a high degree of accuracy. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets, etc. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
14
14
years of professional experience
Work History
Adminstrative Office Support
Sober Truth
12.2022 - Current
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
CFO / Certified Life Coach
People Empowered By The Struggle
06.2020 - Current
- Encouraged clients to set and achieve reasonable goals on weekly basis.
- Helped clients build life management and coping skills to handle daily needs and specific stressors.
- Connected clients with available resources to improve plan success.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Oversaw budgets, payroll, and accounts payable and receivable.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Answered high volume of phone calls and email inquiries.
- Handled confidential and sensitive information with discretion and tact.
- Used mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives and to guide parties toward mutual agreement.
Tax Preparer / Bookeeper
Self Employed Services
01.2010 - Current
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
- Completed and filed returns with tax departments at local, state, and federal levels.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Assessed client tax situations to determine best filing options.
- Maintained compliance by adhering to current tax laws and regulations.
- Prepared tax returns for clients in various industries according to government regulations and requirements.
- Prepared tax returns, extensions, tax planning calculations, and write-ups for organizations and entities.
- Identified potential audit red flags to minimize risk of IRS audits.
Education
No Degree - Human Resource/Payroll Certificate
Eventtrix
Online Certificate Program03.2023
No Degree - Criminal Law
Coppin State University
Baltimore, MDNo Degree - Computerized Office Technology Certificate Program
Catonsville Community College
Catonsville, MDSkills
- HIPAA Guidelines
- Data Communications
- Document and File Management
- Multi-Line Telephone Systems
- Confidentiality and Data Protection
- Database and Client Management Systems
- Telephone Reception
- Advanced Excel Spreadsheet Functions
- Administrative Duties
- Organize Files
Timeline
Adminstrative Office Support
Sober Truth
12.2022 - Current
CFO / Certified Life Coach
People Empowered By The Struggle
06.2020 - Current
Tax Preparer / Bookeeper
Self Employed Services
01.2010 - Current
No Degree - Human Resource/Payroll Certificate
Eventtrix
No Degree - Criminal Law
Coppin State University
No Degree - Computerized Office Technology Certificate Program
Catonsville Community College
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