Donnell Dorsey
Ft. Washington
Summary
Dynamic professional with extensive experience in team management and employee training. Known for enhancing productivity through effective task delegation and fostering collaboration across departments to achieve operational goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Line Leader
Signature Flight Support
Dulles, VA
09.2015 - Current
- Oversaw daily operations to ensure compliance with safety standards and procedures.
- Led team in executing efficient workflow processes, enhancing overall productivity.
- Coordinated training programs for new hires, fostering skill development and teamwork.
- Implemented process improvements that reduced turnaround times for service delivery.
- Assisted in training new employees and implementing procedural changes.
- Ensured compliance with industry regulations by staying up-to-date on changes affecting our operations and modifying processes accordingly.
- Safely operated all relevant Line equipment to avoid accidents and mishaps.
- Facilitated strong relationships between the line leader team and other departments within the organization to promote collaboration.
- Prepared reports and technical documentation of day-to-day production processes.
Education
High School Diploma -
Oxon Hill
Oxon Hill, MDSkills
- Employee training
- Team management
- Troubleshooting
- Production scheduling
- Productivity enhancement
- Task delegation
- Operational excellence
- Team Training
Accomplishments
- Supervised team of 12 staff members.
- Became an OJT Trainer, training new employees about all relevant SOP's
Certification
- Tow Certified
- Fuel Certified
- Deicing Certified
- Core 5 certified
Timeline
Line Leader
Signature Flight Support
09.2015 - Current
High School Diploma -
Oxon Hill