Donnell McQueen
Hyattsville
Overview
6
6
years of professional experience
Work History
Quality Inspection Technician
Vector Fleet Management
08.2023 - Current
- Conduct thorough inspections to ensure quality standards were met on each police fleet vehicle after any technician repair.
- Maintain detailed inspection records, ensuring proper documentation of all procedures and results.
- Report inspection results to management, facilitating informed decision-making.
Automotive Services Technician
Nissan of Bowie
11.2020 - 08.2023
- Conducted oil changes, tire rotations, and addressed open recalls as requested by customers
- Performed comprehensive multi-point inspections and diagnosed minor issues and visible complaints
- Diagnosed check engine lights and completed pre-delivery inspections (PDIs) to ensure new vehicles were sale-ready
- Executed various services including battery replacements, brake and coolant flushes, alignments, mounting and balancing tires, drive belt changes, bulb replacements, transmission and differential flushes, and more
- Ensured each vehicle received a service car wash upon completion of any service
Service Lot Attendant
Ourisman Dodge Jeep Chrysler Ram of Bowie
09.2018 - 11.2020
- Assisted service advisors by tagging and parking customer vehicles upon arrival, ensuring appropriate placement in the service area
- Placed plastic seat coverings and floor mats before parking vehicles, and addressed customer concerns and needs
- Parked customer vehicles in appropriate parking areas for service vehicles
- Cleaned and vacuumed customer vehicles prior to customer pickup
Education
High School Diploma -
Largo High School
Upper Marlboro, MD01.2018
Skills
- Repair and Maintenance
- Diagnostic Knowledge
- Inventory Management
- Adaptability Skills
Skills
Proficiency in performing repairs, replacements, and maintenance tasks on engines, transmissions, brakes, and other systems., Skilled in using OBD-II scanners and diagnostic tools for error code reading and systematic troubleshooting, including testing, analysis, and resolving mechanical and electrical issues., Proficient in managing and optimizing large inventories through advanced tracking systems, analyzing usage patterns, and ensuring timely restocking to balance inventory levels and operational efficiency., Capable of maintaining high productivity and accuracy under tight deadlines, adapting quickly to changing conditions, and managing multiple tasks efficiently.
Timeline
Quality Inspection Technician
Vector Fleet Management
08.2023 - Current
Automotive Services Technician
Nissan of Bowie
11.2020 - 08.2023
Service Lot Attendant
Ourisman Dodge Jeep Chrysler Ram of Bowie
09.2018 - 11.2020
High School Diploma -
Largo High School
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