Donovan Solomon
Oxon Hill,MD
Summary
Dedicated, organized and methodical individual. Good interpersonal skills, am an excellent team worker and am keen and very willing to learn and develop new skills, am reliable and dependable and often seek new responsibilities within a wide range of employment areas. Have an active and dynamic approach to work and getting things done and very determined and decisive to identify and develop opportunities.
Overview
7
7
years of professional experience
Work History
Deputy Courtroom Clerk
District Of Columbia Courts- Domestic Violence
10.2023 - Current
- Processing of court records in accordance with established procedures/guidelines.
- Attends court proceedings, administers oaths to jurors and witnesses, processes.
- Maintains case information by entering/updating case data, entering sentencing/judgment data, and maintaining case docketing.
- Collaborated with attorneys, law enforcement agencies, and other parties to gather relevant information for court proceedings.
- Performed routine data entry or document management.
Deputy Courtroom Clerk
Juvenile Domestic Relations District Court
05.2022 - 10.2023
- Maintained and updated electronic databases to accurately and securely store court documents.
- Prepared, distribute court orders, including probation orders, sentencing, court summonses, and warrants.
- Assisted judges in managing court proceedings by coordinating schedules, preparing orders, and ensuring proper follow-up on cases.
- Collected court fees and fines and recorded amounts collected in JCMS .
- Responded to emails from attorneys, other municipalities or state and federal legislative offices.
Surveillance Operator
Kastle Systems
07.2021 - 05.2023
- Closely monitored dispatch board to triage and prioritize over 100 daily calls.
- Used incident reporting software such as Immix and SilverTrac to track daily activities.
- Maintained close liaison with control rooms, police personnel and CCTV partners in relation to incidents.
- Investigated prior incidents on CCTV to prepare reports for local authorities and management.
- Maintained a high level of accuracy in data entry, ensuring all incident reports were complete and updated.
Customer Service Representative
MTM Inc.
05.2019 - 07.2021
- Manage avg. 70 large volume of inbound and outbound calls in a timely manner.
- Updated account information to maintain customer records using CRM salesforce software.
- Performed various clerical duties by filing and faxing documents and creating customer databases.
- Identify customer needs, research issues, resolve complaints, and provide solutions.
- Utilized CRM software to track customer interactions, ensuring timely follow-up on outstanding issues.
Business Support Specialist
CALIBRE Systems Inc. - Corporate Office
07.2017 - 06.2019
- Provided administrative support to (1) Senior Director , and Executives with drafting multiple proposals for the U.S Government.
- Prepared department budgets and generated financial reports via Microsoft suites for management review.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Prepared weekly, monthly, and bi-annual reports using MS Word and Excel.
- Pre-screened resumes, schedule interviews, and coordinate with HR Personnel, and management .
Education
No Degree - Criminal Justice
Fairmont State University
Fairmont, WV05.2014
Skills
- Database Entry
- Microsoft Office Suite
- Correspondence Preparation
- Document Management
- Verbal and Written Communication
- Scheduling and Calendar Management
- Spreadsheets Management
Timeline
Deputy Courtroom Clerk
District Of Columbia Courts- Domestic Violence
10.2023 - Current
Deputy Courtroom Clerk
Juvenile Domestic Relations District Court
05.2022 - 10.2023
Surveillance Operator
Kastle Systems
07.2021 - 05.2023
Customer Service Representative
MTM Inc.
05.2019 - 07.2021
Business Support Specialist
CALIBRE Systems Inc. - Corporate Office
07.2017 - 06.2019
No Degree - Criminal Justice
Fairmont State University
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